Ethics and Compliance Investigations Operations Specialist - Assistant Director

Ethics and Compliance Investigations Operations Specialist - Assistant Director

3 days ago:
Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

Location:

Anywhere in Country.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY focuses on high ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

The Ethics and Compliance Investigations Team (ECIT) is a high‑performing, centralized team under Ethics, Compliance, and Risk Management (ECRM) that conducts and manages Code of Conduct related investigations. As an Investigations Operations Specialist in the ECIT, you’ll play an integral role in supporting our mission and operations and mitigate risk. In return, you’ll have the support of a network of highly knowledgeable colleagues and the opportunity to make a significant impact on your team and EY.

With a diverse range of responsibilities, your strong organizational and analytical skills, understanding of our business and key stakeholders, self‑driven initiative, and keen eye for detail will be keys to success in this role. This role requires comparable work experience, data and reporting, case management software maintenance, vendor management, advanced Excel skills, work ethic, attention to detail, and strong focus on quality and timeliness.

• Conduct, perform quality control reviews, and collate detailed reporting and analyses to identify and mitigate potential risks within the organization, including, but not limited to:
• Monthly, quarterly, and/or ad‑hoc reports regarding conduct matters, ensuring accuracy and timeliness.
• Regular and ad‑hoc data analyses to support various firm‑wide stakeholders with insights on conduct matters within their teams.
• Support required firm responses to regulatory data requests.
• Maintenance of centralized case management system to ensure accurate and thorough records and monitor aging of matters and related reporting.
• Conduct regular input and audits of the centralized case management system.
• Maintain accurate and thorough case records for EY/Ethics Hotline matters.
• Consult with Global counterparts for EY/Ethics Hotline matters.
• Perform thorough due diligence regarding personnel conduct history in advance of potential firm actions, including but not limited to performance separations and reductions in force.
• Monitor the ECIT mailbox, routing emails to the appropriate recipient, and ensuring timely responses.
• Facilitate the provision of information concerning substantiated matters to firm‑wide stakeholders.
• Establish best practices around reporting.
• May make recommendations for training, awareness, communications, and more.
• May lead and/or participate in medium to large projects.
• Share best practices and mentor others.
• May supervise and/or mentor other team members.
• May conduct investigation triage with input from key stakeholders.
• You may also have opportunities to assist with the design, implementation, and updating of workflow or documentation processes and analytic efforts.

• You are proficient in Microsoft Office suite, and advanced in Excel.
• You have substantial experience working with a case management system or similar tracking systems. Specific experience with Navex is a plus.
• You maintain the highest levels of confidentiality regarding personal data related to employee concerns and performance issues.
• You can analyze and present confidential data in a meaningful way.
• You have foundational AI knowledge and prioritize implementation of automation.
• You have experience managing data mapping…