Event Services Production Supervisor

Department: Auxiliary Services and Operations

Classification: Public Relations & Mktg Spec 2

Job Category: Classified Staff

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: On Site Required

Sponsorship Eligibility: Not eligible for visa sponsorship

Pay Band: 03

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

Motor Vehicle Records Check: Yes

Employees in this position are required to operate university vehicles in accordance with George Mason University Vehicle Use Policy 1411. Applicants must possess and maintain an active, valid driver’s license that satisfies university requirements. Final candidates are subject to a Motor Vehicle Report (MVR) review, and successful completion of the review is a condition of employment.

Minor or major driving violations may affect eligibility foretemployment. Applicants with prior driving infractions need to review the Eligibility & MVR Review Information (English / Spanish) before applying.

Student Centers integrates all aspects of campus life by serving as Mason's facility, program, and support services management department for the Johnson Center, Student Union Building I, andThe Hub. The department aims to support and complement the academicprocess; provide excellent customer service to the Mason community and visitors; promote diversity and campus spirit through cooperative participation; encourage student development, social competency, and responsibility.

The Event Services Production Supervisor ensures all event production services are executed properly. In partnership withother Production Supervisors, and at the direction of the Assistant Director for Production, the Supervisor oversees all A/V and rental equipment for the Event Services unit, including installed in-houseA/V systems; serves as onsite supervisor for high profile orcomplex events to ensure smooth execution and staff support; develops and implements relevant training programs and materials for event staff;

recruits, trains, and supervises event staff; and attends meetings and completes special projects as assigned.

• Provides high-quality production services in support of eventsby overseeing the execution of transportation, setup, operation,and breakdown of portable technical and non-technical equipment as requested;
• Serves as the primary supervisor and/or technician onsite forhigh-profile and major events;
• Is available to work flexible shifts based on event demand toensure events are supported and executed appropriately;
• Facilitates training on proper transportation, storage, setup,and operation of equipment and effective implementation of event support and customer service;
• Creates clear and concise operation guides and resources toaide in the training of Production staff for supplemental and ongoing reference;
• Works in conjunction with the Assistant Director for Production to develop and implement relevant training and coaching opportunities, including the facilitation of training sessions,development of training materials, and direct support of staff inthe transition from training to on-the-job performance;
• Supports team members through mentorship, coaching, and constructive feedback;
• Ensures functionality and preservation of production resources,both technical and non-technical, through the implementation and oversight of preventative maintenance efforts;
• Provides prompt and responsive evaluation of issues that mayarise, evaluates the potential impact to service execution, and communicates a strategy for resolution of the issue in an effective and timely manner;
• Serves as the primary point of contact with outside contractors/vendors to…