Customer service

We are hiring!!!

SAMSON PROPERTIES is looking for a Customer Service Representative who is expected to take personal responsibility for every interaction with a customer by providing World-Class service and by building customer loyalty, improving customer retention, and satisfying Global Customer Service goals and objectives.

• Recommend process improvements.
• Ability to multi-task and prioritize issues.
• Document all customer contacts through Salesforce.
• Identify opportunities to up-sell products and services.
• Acts as a liaison between key departments and customers.
• Follow-up on customer inquiries not immediately resolved.
• Recognize, document and alert the supervisor of trends in customer calls.
• Adheres to assigned schedules to ensure appropriate phone and email coverage.

• Track record of over-achieving quota.
• Excellent communication and presentation skills.
• Strong phone contact handling skills and active listening.
• Ability to multi-task, prioritize, and manage time effectively.

• 401(k).
• Dental insurance.
• Disability insurance.
• Health insurance.
• Health savings account.
• Paid holidays.
• Paid time off.

High School Diploma Equivalent.