Passenger Service Agent

Job Title:

Passenger Service Agent Overview

We are seeking enthusiastic and dedicated Passenger Service Agents to provide exceptional customer service at Dulles Airport. This is a part-time afternoon shift position where you will serve as a passenger greeter and ticket counter agent.

• Greet passengers and provide assistance with ticketing and check-in processes.

• Ensure smooth and efficient customer service at the airport.

• Assist with passenger inquiries and provide accurate information regarding travel requirements.

• Handle luggage with care, being prepared to lift up to 50 pounds occasionally.

• Maintain punctuality by arriving 15 minutes early to the designated position before shift start.

• Strong customer service skills.

• Proficiency in computer and typing tasks.

• Eligibility for an airport SIDA badge.

• Previous airport experience is an advantage.

• International travel experience is a plus.

• Comfortable working with a diverse population.

Join a dynamic team in a vibrant airport environment. Enjoy the opportunity to enhance your customer service skills while working flexible part-time hours, with the potential to increase hours during peak periods.

Work at the check-out counter at Dulles Airport. The dress code includes a black suit jacket and slacks, a white button-up shirt, and navy matte leather shoes. Initial uniform supply is required until tailored Air France/KLM uniforms are provided. Parking is off-site, requiring arrival at the parking lot 45 minutes before the shift, allowing 30 minutes for the shuttle to the terminal.

This is a Contract position based out of Chantilly, VA.

• The pay range for this position is $19.00 - $19.00/hr.

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Chantilly, VA.

This position is anticipated to close on Jan 31, 2026.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges.

Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.