Training Specialist

Position Summary

The Training Specialist will develop and administer training programs for assigned regional offices while acting as a liaison between training and RO management. The specialist will serve as the primary orientation, onboarding, and site training coordinator while also maintaining certifications and records. Will oversee LMS administration and may be involved with additional training programs as they evolve. Training Specialist responsibilities include communicating with managers to identify training needs and mapping out development plans for teams and individuals.

Will frequently work with management and the Training and Development Director for training concepts and program buildout and assists with identifying employee and staff training requirements and development requests.

• Coordinate new hire onboarding activities with other involved departments, such as Safety, for time frames and/or duration of onboarding. Present Day 1 Orientation information to new hires.
• Oversee and manage training projects and initiatives specific to regional office needs; monitor existing and new programs for effectiveness.
• Oversee the Entry Level Driver Training programs, including evaluating candidates for interest / level of commitment and qualifications for entering the program.
• Create tracking information for certifications required for certain positions; maintain records and database(s) for in-process and attained certifications. Disseminate certification information as requested and within company / customer protocols.
• Administer LMS (learning management systems) to include tracking assigned training or inviting users to attend voluntary and mandatory training sessions.
• Assist in the design, coordination, scheduling, and implementation of a variety of training programs for corporate personnel.
• Obtain or produce appropriate training materials or presentations; maintain a system of organization and records for each regional office.
• Coordinate Day 1 Orientation between local regional offices; travel to local area locations for the effective and efficient conduct of Orientation.
• Schedule appropriate and necessary training for employees and communicate training needs to instructors. Facilitate a mentorship program and follow up with mentors and mentees.
• Perform all other duties as necessary or as assigned.

• Coordinate new hire onboarding activities with other involved departments, such as Safety, for time frames and/or duration of onboarding. Present Day 1 Orientation information to new hires.
• Oversee and manage training projects and initiatives specific to regional office needs; monitor existing and new programs for effectiveness.
• Oversee the Entry Level Driver Training programs, including evaluating candidates for interest / level of commitment and qualifications for entering the program.
• Create tracking information for certifications required for certain positions; maintain records and database(s) for in-process and attained certifications. Disseminate certification information as requested and within company / customer protocols.
• Administer LMS (learning management systems) to include tracking assigned training or inviting users to attend voluntary and mandatory training sessions.
• Assist in the design, coordination, scheduling, and implementation of a variety of training programs for corporate personnel.
• Obtain or produce appropriate training materials or presentations; maintain a system of organization and records for each regional office.
• Coordinate Day 1 Orientation between local regional offices; travel to local area locations for the effective and efficient conduct of Orientation.
• Schedule appropriate and necessary training for employees and communicate training needs to instructors. Facilitate a mentorship program and follow up with mentors and mentees.
• Perform all other duties as necessary or as assigned.

• Bachelor’s degree in education, Training, Human Resources, or related field necessary.
• Five (5) years of experience as a Training Specialist or similar role.
• Five (5) years of experience designing training programs and curriculums that include program effectiveness considerations.
• Demonstrated ability in training techniques that are geared toward individual and group training efforts.
• Five (5) years of experience administering learning management software; ability to guide others on software utilization helpful.
• Highly proficient with MS Office, including PowerPoint, Outlook, and Excel, and use of a Windows-based operating system.
• Strong organization and planning skills; maintain current and relative materials, topics, and records for training.
• Ability to convey complex or technical information and concepts across all levels of staff and understanding; interpret and explain information meaning and uses to others.
• Excellent oral and written communication skills; able to speak or present in-person information…