ServiceNow SME Security Clearance

Position: ServiceNow SME with Security Clearance
Service Now SME (Subject Matter Expert)
Salary Roughly $250,000 - $300,000
Location
- Chantilly, VA Signature Federal Systems is seeking a highly skilled and motivated Service Now SME to join our mission-critical team. As a Service Now SME, you will be responsible for designing, implementing, and maintaining the infrastructure that powers our operations. Your expertise will ensure the stability, security, and efficiency of our IT systems. This role requires a proactive problem-solver with a deep understanding of system architecture, network management requirement management processes.

The ideal candidate will have prior experience with capturing customer requirements, designing and implementing enterprise level system such as Service Now. Responsibilities:

• Design and develop Service Now system architecture, including hardware and software components, to meet functional requirements.

• Collaborate with cross-functional teams to gather, analyze, and manage system requirements, ensuring alignment with business objectives.

• Document system requirements, configurations, procedures, and best practices.

• Install, configure, and deploy server resources provided by third-party cloud services. and software updates.

• Create technical documentation for system configurations and maintaining system-related reports.

• Prepare and document standard operating procedures and protocols for all designed and developed that ensures detailed project documentation.

• Document all system configuration changes in accordance with Information Systems Security best practices.

Required Qualifications:

• Active TS/SCI with Poly.

• 4+ years of Service Now relevant experience in design, development, and implementation of software systems, applications, and related products.

• Highly responsible, team-oriented individual with very strong communication skills and work ethic; self-starter.

• Strong documentation and verbal communication skills to collaborate with and convey focused messages to stakeholders, customers, domain experts, program managers and teammates encompassing architecture, high-level and detail system designs.

• Experience in deploying, configuring and maintaining enterprise level IT systems such as Service Now.

• Experience deploying cloud-based enterprise level applications such as in AWS and Azure.

• Experience with Linux administration and deployed Linux based systems.

• Experience with system upgrades, patching and regular IT system maintenance.

• Problem solving skills and ability to work under pressure. Ability to prioritize and manage work to critical project timelines in a fast-paced environment.

• BS degree in Computer Science or related technical field; or 4 years of additional years of experience in lieu of a degree.

• Security + Certification. Desired

Qualifications:

• ITIL v4

• AWS Architect certification

• Service Now Admin certification