Deployment Technician

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Hardware Installation Technician – Level I

• Perform installation, and support of new Windows based computer systems.
• Install Image and software on laptops and workstation
• Prepare the computers for deployments and support the deployment activities
• Assist with the installation and support of computer systems and peripherals. Coordinates with Management for inventory, hardware orders, equipment movement, and shipping needs.
• Assist in assuring that work products comply with established deliverable guidelines including format and content.
• Assist in the development of documentation based on the customer's processes.
• Travel to customer sites and perform deployment activities to include, site surveys, installs hardware, install software, remove hardware, check hardware for shipment etc.
• Other duties as assigned.

Responsibilities Include, But Are Not Limited To

• Perform installation, and support of new Windows based computer systems.
• Install Image and software on laptops and workstation
• Prepare the computers for deployments and support the deployment activities
• Assist with the installation and support of computer systems and peripherals. Coordinates with Management for inventory, hardware orders, equipment movement, and shipping needs.
• Assist in assuring that work products comply with established deliverable guidelines including format and content.
• Assist in the development of documentation based on the customer's processes.
• Travel to customer sites and perform deployment activities to include, site surveys, installs hardware, install software, remove hardware, check hardware for shipment etc.
• Other duties as assigned.

Job Qualifications

• 2 years of experience in Information Technology.
• Excellent written and verbal communication skills.
• Demonstrated initiative, sound judgment, effective decision-making
• Experience in Customer Service
• Requires skill with MS Word, Outlook, Excel, and Power Point

Requirements

• Must have active interim Secret clearance or above
• Must be able to travel to DC to deploy equipment

Physical Requirements

• Must be able to type

Entry level

Full-time

Information Technology

IT Services and IT Consulting