Hardware Technician, TS​/SCI Polygraph

Key Responsibilities

The person in this position will perform numerous functions to include the handling, installation, and removal of desktop hardware, cabling, operational testing, and documentation.

This position will require up to 90% travel, worldwide.

Responsible for providing installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Assesses user needs and can solve a range of problems.

• Provide installation of new equipment and performs equipment modifications or enhancements.
• Perform technical tasks and assists with the completion of milestones associated with specific projects.
• Provide solutions to a variety of technical problems of moderate scope and complexity.
• Provide installation and troubleshooting support of moderately complex issues for systems applications and related peripheral hardware.
• Provide incident response and performs customer support tasks.
• Deploy new hardware, software, and the upgrade of existing installations.
• Install cabling (to include, but not limited to, off-the-shelf fiber/ethernet cables and/or termination of custom-length ethernet cables) at desks, below raised floors, and above ceilings.
• Prepare and maintain documentation for processes and procedures related to computer systems installation and operations.
• Interact with and/or provides training/knowledge to end users.
• Maintain system documentation.
• Maintain current knowledge of relevant technologies.
• May supervise site activities/assigned staff.
• Exercise sound judgement and decision making.
• Participate in special projects as assigned.
• Communicate well with team members.

Develop and implement system improvements, processes, and procedures and training necessary to manage and protect government and corporate property investments.

• Ensure timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property.
• Ensure proper disposition of obsolete and excess assets.
• Participate in the taking of physical inventories and provides required inventory reports.

Ensure adherence to company and customer quality standards.

• Confirms the functionality of all deployed hardware.
• Follow Deployment Quality Control checklist.
• Provide Quality Control input to improve installation guides and general deployment documentation.
• Develop and update technical documentation.

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities

• Support: An internal mobility team focused on helping you achieve your career goals

• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

• Community: Award-winning culture of innovation and a military-friendly workplace

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $69,264 - $84,533. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

View information about benefits and our total rewards program.

We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development.

Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans