Tech Specialist - Chantilly, VA Security Clearance

Tech Specialist 4 - Chantilly, VA with Security Clearance

Apply for the Tech Specialist 4 - Chantilly, VA with Security Clearance role at Unofficial M.C. Dean
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M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber‑physical solutions for the nation’s most mission‑critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward‑thinking work environment. At M.C. Dean we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

• Manage physical security system support to meet service level agreements.
• Analyze physical security system performance and recommend improvements.
• Resolve complex system issues for physical security systems and networks.
• Provide Tier 3 support to the system administration team.
• Program and integrate an entire system at the global level.
• Use advanced knowledge of networking principles and system administration skills to troubleshoot systems and operating systems.
• Communicate with customers, manufacturers, vendors, and system administrators.
• Train system users and other system support personnel.
• Analyze and modify preventive maintenance checklists for system changes.
• Troubleshoot system performance issues and implement corrective actions.
• Perform preventive maintenance actions including system backups, error log reviews, database size and integrity checks.
• Organize and prepare detailed documentation of system performance, including service request records and analysis.
• Perform desktop hardware and operating system set‑up, imaging software loading, and antivirus updates.
• Conduct in‑depth research and evaluate the research of Technical Specialists to evaluate existing and future systems.
• Perform and manage PITCO’s.
• Perform final programming of systems.
• Provide on‑site system support post deployment.
• Read and interpret engineering drawings.
• Understand SOP and SOW documentation.
• Ensure test lab equipment is maintained.
• Assist with annual performance evaluations.
• Ensure availability of remote Pitco and remote access.
• Interface with engineering team to ensure design efficiency.
• Interface with internal and external customers.
• Provide advanced level database support.
• Conduct research and development of entire systems and analyze all interoperability and constructability scenarios.
• Delegate tasks and provide support to Level I and II Electronics Technical Specialists.
• Use 60 % or 90 % designs to develop and build out PITCO.
• Read blueprints, schematics, and statements of work (SOW).
• Ensure PITCO build‑outs adhere to statements of work (SOW).
• Coordinate with field personnel and/or engineering team to discuss potential installation issues.
• Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site.
• Document support calls in the internal support systems (IMMS); ensuring all tickets are addressed and closed.
• Conduct research and development on new system manufacturers (access control, intrusion detection, CCTV).
• Perform all duties with minimal direct supervision.

• Clearance/Citizen Type:
  Applicants will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship. ACTIVE TS/SCI w/ POLY is REQUIRED.
• Minimum 12 years of experience with installation, troubleshooting and/or testing of electronic security systems.
• High School Diploma required.
• Associate’s degree required for 10 + years experience.
• Bachelor’s degree required for 7 + years experience.
• Reliable attendance at customer site during required work…