Technical Account Manager
Listed on 2026-10-18
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IT/Tech
Cybersecurity, Systems Engineer
Great people. Meaningful work. Benefits that work for you.
Work That MattersContribute to building technology imperative to national security that protects people and powers real-world outcomes.
Solve mission-critical problemsSolve meaningful problems with modern tools, smart teammates, and the trust to move fast.
Build, Grow, BelongCompetitive benefits, flexibility, and a team that has your back.
Voices of REDLatticeInsights from our team on what it means to be a part of the mission
With many years in advanced VR/RE, I can say REDLattice delivers something rare. We turn deep research into cyber weapons and AI-driven solutions that genuinely redefine offensive cyber. The technical and engineering depth here is unmatched, and the impact of our work is felt every day.
Alex
Senior VR/RE Engineer
As someone early in my career, REDLattice has been the most electrifying place to grow. I get to work on industry-leading capabilities and vulnerabilities that directly support mission outcomes. The team is mission-focused, customer-driven, and committed to pushing innovation further and they invest in helping me level up.
Mia
Offensive Cyber Operator
REDLattice stands apart from every team I've led. We fuse commercial innovation with deep engineering expertise to deliver cyber effects that matter—turning bold ideas into real mission impact.
Jordan
Technical Program Lead
Our PartnershipsCollaborating with industry leaders to drive innovation and mission impact.
Recruiting for Summer 2027 starts in Fall 2026
Internship ProgramOur internship program provides the opportunity to contribute to impactful work while learning from industry leaders. Through hands-on projects and mentorship, interns gain practical experience and insight into solving complex, real-world challenges. We offer internship opportunities in a variety of disciplines and reflect the needs of the business and the customers we support.
8 Weeks of Real-World Impact
Program Duration
Paid
Paid Internship
1-on-1 Guidance from Industry Experts
Open PositionsJoin us and help power critical missions
At REDLattice, we are a global leader in delivering cutting-edge technical cybersecurity products and services. We are driven by mission-critical and innovative work that directly contributes to protecting our nation’s and strategic partners’ most vital infrastructure. Our teams lead advanced vulnerability analysis and develop tailored cyber solutions to meet the demands of rapidly evolving mission space. With offices in Northern Virginia, Melbourne, Florida, Tel Aviv, Israel, and other strategic locations, REDLattice is growing rapidly to meet the evolving needs of our customers.
REDLattice is seeking a skilled Technical Account Manager to support our government customers by maintaining customer-deployed infrastructure, providing advanced technical support, and ensuring the successful operation of mission-critical systems. This role combines hands-on technical troubleshooting with direct customer engagement, serving as a trusted technical resource while coordinating with Product, Engineering, Infrastructure, and Operations teams to resolve complex issues.
Successful candidates will work directly with customer environments, including Linux servers, network services, VPNs, security solutions, monitoring platforms, and other enterprise technologies while solving challenging technical problems in a fast-paced mission environment.
Responsibilities:- Serve as a primary technical point of contact for customer support escalations and ongoing operational issues.
- Own customer issues from escalation through resolution, ensuring timely communication and follow-through.
- Investigate and troubleshoot complex technical issues across customer environments and deployed systems.
- Analyze…
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