Ramp General Manager at Dulles Airport

We are seeking a highly experienced Airport Operations Ramp Service General Manager to oversee the operations and management of our Dulles Airport station. The ideal candidate will have a strong background in airport ramp operations management, ensuring the smooth functioning of all airfield activities.

• At least 5 years of leadership experience in an airport ramp operations environment
• A valid driver's license for at least one full year, with a clean driving record, without any moving violations or suspensions in the last 3 years, is required.
• Experience and knowledge of driving on the airfield at Dulles Airport
• JOB OVERVIEW:
  • Manage all aspects of airfield ramp operations, direct and coordinate activities of workers engaged in providing airfield services to customers, and carry out supervisory responsibilities per company policies and applicable laws. Hire and train new employees, manage complex flight-linked work schedules, monitor ramp performance, order supplies, and oversee the maintenance of ground support equipment.
• LOCATION:
  • Chantilly, VA
• POSITION STATUS:
  • This position is FULL-TIME, exempt
• SALARY:
  • 75-85K/yr. (Based on relevant experience)
  • Performance Bonus
• BENEFITS:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance (100% paid by Flight line)
  • 401K
  • Vacation
  • Sick Pay
  • Birthday PTO
  • Mental Health PTO
  • Bereavement PTO
  • Jury Duty PTO
  • Holiday Pay
  • Free Parking
  • Employee Assistance Program
  • Financial Wellness Program
  • Employee Discounts
    • All benefits are subject to applicable waiting periods and other eligibility requirements
• ESSENTIAL FUNCTIONS:
  • Follow and enforce all company policies and procedures.
  • Establish operational Safety Action Plans, track accidents, and injury goals for performance, and confirm the established safety programs comply with corporate policy.
  • Reduce OJI claims.
  • Promptly, (within an hour, except in extenuating circumstances), be present on the airfield or facility, to begin the investigation of any accidents, incidents or injuries reported by staff.
  • Review and/or prepare reports of findings from investigations of accidents, injuries, and inspections of facilities.
  • Assist with station quality assurance audits.
  • Audit work progress, equipment, materials, and worksites to verify safety and ensure that specifications are met.
  • Establish and direct workforce plan designed to meet future staffing needs with an emphasis on the professional development of internal candidates for promotion.
  • Develop current staff to work closely with customers’ management and front-line team members to increase productivity.
  • Coordinate the management performance evaluation process and support all recommended training and goals related to management development.
  • Encourage employee suggestions and involvement in the improvement and growth of the station, its processes, and people.
  • Work closely with the training activities necessary for current operations, future openings, and transitioning of new markets/stations.
  • Review the current training program and initiate necessary improvements for the safe and compliant operation of the facility.
  • Build and cultivate relationships within the regional aviation community to procure new business.
  • Maintain supplied budget from corporate, manage labor costs, and spending, and fulfill service quotas to maximize monthly revenue.
  • Ensure customers’ specifications and requirements are followed, all products and services are prepared and/or performed to the customers’ satisfaction. Develop and maintain excellent client relationships through periodic meetings at individual airports.
  • Promote, initiate, and conduct effective communication between departments, groups, and individuals for the understanding of and emphasis of the company’s commitment to customers & individuals.
  • Assist in the development of…