Freelance Luxury Brand Evaluator Automotive Project - Northern VA; DC Metro
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Join to apply for the Freelance Luxury Brand Evaluator Automotive Project - Northern VA (DC Metro) role at CXG.
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will discreetly assess customer experiences and provide critical feedback that helps brands refine their services; your insights will shape the future of luxury experiences.
Responsibilities- Choose assignments aligned with your personal preferences and profile.
- Visit luxury stores or evaluate online; engage with sales associates in the stores or online from the comfort of your home.
- Observe ambience, experience luxury automotive showrooms, purchases online, evaluate after-sales services, or overall customer experience.
- Provide honest feedback by sharing observations through our platform.
- Flexibility: each in-store visit takes approximately 20 minutes, allowing you to complete multiple assignments.
- Frequent opportunities: perform several missions per month and collaborate with some of the most prestigious brands worldwide.
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and nearly two decades of CX retail expertise, we redefine the customer experience for luxury giants. Join us and use CXG Live to manage missions, certifications, and feedback.
LocationReston, VA
Requirements- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Keen eye for discreetly observing and noting various aspects of your shopping experience.
- Willingness to adapt to varying assignment types and industries.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
- This is a freelance, project-based position.
- Flexible working hours.
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