Membership Coordinator

• Proactively reach out to potential members via phone, email, and other channels to share the benefits of membership.
• Follow up with leads to answer questions, provide guidance, and encourage enrollment.
• Maintain accurate records of member interactions and status updates using our database/CRM system.
• Support existing members and address their needs to ensure continued satisfaction.
• Collaborate with team members to develop creative strategies for membership growth.
• Assist in planning and promoting events, campaigns, or special offers as needed.
• Provide a positive, professional, and enthusiastic experience for every prospect and member.

• 1+ year of sales, customer service, or outreach experience
• Strong verbal and written communication skills
• Comfortable making outbound calls and conducting follow-ups
• Detail-oriented, organized, and able to manage multiple priorities
• Positive, energetic attitude with excellent interpersonal skills
• Proficient with Microsoft Office and/or CRM platforms

• Experience in membership, subscription, or community-based roles
• Prior experience working in a similar industry is a plus
• Competitive hourly pay plus commission
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan with company match
• PTO and paid holidays
• Opportunities for growth and advancement
• Friendly and supportive work environment
• Regular hours, 8am - 5pm, Monday to Friday

Equal Opportunity Employer, including disabled and veterans.