Shift Manager

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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA; you would be hired by the franchisee, not by McDonald’s USA. All employment matters—including hiring, firing, discipline, supervision, staffing, and scheduling—are handled by the franchisee. McDonald’s USA will have no involvement in employment decisions for this role.

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness.

• Plan each shift.
• Monitor performance during the shift.
• Take action to meet McDonald’s standards.
• Monitor safety, security, and profitability.
• Communicate with the next Shift Manager to help prepare them for their shift.
• Help assigned departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.

Must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

• 15–25 days paid vacation
• 10 paid holidays and an 8‑week sabbatical every 10 years
• Education through Archways to Opportunity—including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the sole company responsible for employment matters at this restaurant.

I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA will not receive a copy of my application and will have no involvement in any employment decisions resulting from my application.