Operations Coordinator

Position

Operations Coordinator

Operations Manager

Full-time Non-Exempt

March 2, 2026

As needed in person. Largely remote with the occasional need to be present in our Chapel Hill, NC office or travel to our other office locations.

The National Health Law Program (NHeLP) protects and advances the health rights of low-income and underserved individuals. NHeLP engages in national, state, and local advocacy efforts, including analyses of federal and state laws, policy advocacy, litigation, continuing legal education, and individual technical support. We work with lawyers and advocates, community-based entities, federal and state policymakers, health care providers, and clients.

NHeLP is committed to health equity—ensuring that everyone has access to the resources they need to be healthy—and to cultivating an internal environment that empowers an exceptional and diverse staff. For more information, see our Equity Stance.

The Operations Coordinator will join NHeLP's Mission Coordination Team (MCT), which provides essential support to those implementing NHeLP's mission, vision, and equity stance. The MCT manages the organization's day-to-day business operations, including financial and budgeting management, legal compliance, risk management, technology, office administration, and logistics for Los Angeles, CA, Washington, DC, and Chapel Hill, NC offices. The Operations Coordinator will be invited and encouraged to participate in other departmental and organizational opportunities and initiatives, such as our Diversity, Equity, and Inclusion affinity groups, committees, and task forces.

That work would be considered part of and not in addition to the person’s job responsibilities.

NHeLP is seeking a driven and highly motivated Operations Coordinator to support the organization’s day-to-day operations and provide as-needed support in the Chapel Hill office. The Coordinator will work closely with the Operations Manager on a wide range of operational functions—including administrative systems, technology support, process coordination, and office logistics—helping to ensure smooth and efficient organizational operations across all three NHeLP offices.

The Coordinator will also dedicate a portion of their time to assisting the Sr. Director of People & Culture with key human resources duties. These responsibilities include supporting hiring and recruitment processes, scheduling and screening candidates, assisting with onboarding and offboarding, and maintaining HR records and workflows. This blended role offers an opportunity to build expertise in both organizational operations and people-centered HR practices within a mission-driven nonprofit environment.

We seek someone with a passionate commitment to health care and civil rights who thrives in a fast-paced, collaborative environment. The ideal candidate will be flexible, proactive, resourceful, and able to engage with staff at all levels of the organization. This role requires outstanding organizational and time-management skills, the ability to manage multiple projects and deadlines, and strong professional judgment in prioritizing tasks and handling sensitive information.

• Act as liaison between the Operations Team and an assigned NHeLP internal team to ensure smooth access to operational support and resources.
• Reconcile credit card expense logs and support staff with submitting reimbursement tickets to the Finance Team.
• Utilize NHeLP’s project management tool (Asana) to manage responsibilities and ensure timely responses to approvals, requests, and document reviews.
• Provide basic IT support, including simple troubleshooting, answering general tech questions, scheduling with IT consultants, assisting with software updates, and processing equipment releases or purchases.
• Support webinar coordination, including setup, technical assistance, and MCLE processing for California webinars.
• Contribute to the MCT Newsletter by tracking key dates and formatting content.
• Process Operations tickets, including purchases, travel coordination, and vendor support.
• Prov…