Transformation Analyst

Position Summary

The Operational Excellence (OE) Team at the University of North Carolina at Chapel Hill acts as a catalyst for change and a champion of transformation to support the University’s mission of teaching, research, and public service. The Transformation Analyst plays a key collaborative role in supporting projects led by the Transformation Manager and other OE team members, helping to translate strategic initiatives into actionable, measurable outcomes.

This position provides project coordination, operational, and analytical support to ensure the successful definition, implementation, and evaluation of OE-led initiatives.

Operational Excellence applies a holistic lens to solving campus-wide challenges and advancing opportunities to improve administrative and operational functions supporting the University’s mission. Operating in three buckets, Operational Excellence plans and executes executive level projects, transforms administrative operations, and develops continuous improvement competencies campus-wide.

Master’s and 1-2 years’ experience; or Bachelors and 2-4 years’ experience; or will accept a combination of related education and experience in substitution.

• Minimum of 1 year of experience in project coordination, process improvement, data analysis, change management, or organizational development.

• Experience working in a collaborative, team-based environment supporting complex, multi-stakeholder projects.
• Proficiency with data and visualization tools such as Excel, Power BI, or Tableau.
• Knowledge of project and change management tools and methodologies.
• Strong analytical and problem-solving skills with the ability to translate data into insights and recommendations.
• Excellent written and verbal communication skills with the ability to adapt to a variety of audiences.
• Demonstrated ability to work independently while contributing meaningfully to shared goals.
• Experience in higher education or a similar mission-driven organization.

Not Applicable.