UTS - Temporary Travel Program Associate at UNC Chapel Hill

UTS - Temporary Travel Program Associate at UNC Chapel Hill

This individual will process expense reports and reimbursement requests within established department guidelines and with knowledge of operational processes and procedures. Maintains full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers. Ensures that submissions are in compliance with University, State, and Federal policies.

Campus Support Responds promptly and accurately to customers on policy and procedure questions. Communicates accurately and clearly to customers through both written and verbal response. Engages higher-level staff or supervisor as needed to assist and respond to customers. Serves as a subject matter expert on policy and procedure. Maintains productive and collaborative work relationships with team members and customers.

Wolfpack Perks and Benefits

As a Pack member,
you belong here
, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

• Attend non-revenue generating sporting events for free.

Disclaimer:
Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Requirements and Preferences

Work Schedule Monday - Friday; 40 hours/week (remote)

Other Work/Responsibilities N/A

• Minimum Years of
  
  Experience:
  
  1
• Minimum Years of Education After High School
  
  Required:
  
  2

Department Required Skills

• Ability to interpret and enforce policy requirements; strong customer service through both written and verbal communication.
• Must have full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers.

Preferred Years Experience, Skills, Training, Education

• Candidates must possess at least 2-3 years of customer service experience in an administrative setting plus be detail-oriented.
• Ability to identify process errors and elevate issues as necessary.
• Experience with expense report submissions for accurate documentation and information requirements.
• Knowledge of university, state and federal policies for compliance purposes.

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact  to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at  or workatncstate.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Required fields are indicated with an asterisk (*).

• * How did you hear about University Temporary Services? (Open Ended Question)
• * Although this role is remote, you MUST reside in NC in order to be considered. Do you currently reside in NC and have proof of residence?
  • Yes
  • No
• * Please describe in detail your work experience in Concur. Refer to resume answers will not be accepted. (Open Ended Question)
• * Please describe in detail your work experience with travel expensing. (Open Ended Question)

Required Documents

• Resume
• Contact Information for References
• Cover Letter

Optional Documents

NC STATE UNIVERSITY

RALEIGH, NC 27695

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