Associate Director of Family Programming & Communications

Department

SA New Student Family Prgrms-648001

Career Area

Student Services

Posting Open Date

12/17/2025

Final date to receive applications

01/05/2026

Open Until Filled

No

Position Type

Permanent Staff (EHRA NF)

Working Title

Associate Director of Family Programming & Communications

Appointment Type

EHRA Non-Faculty

Position Number

Vacancy

NF0009443

Full Time/Part Time

Full-Time Permanent

FTE

1

Hours per week

40

Position Location

North Carolina, US

Hiring Range

Commensurate with education/experience

Proposed Start Date

02/16/2026

Primary Purpose of Organizational Unit

New Student & Family Programs (NSFP) is responsible for transitioning over 4,200 first-year students and over 800 transfer students into the UNC community, as well as establishing and maintaining a relationship with over 20,000 families of Carolina undergraduates. NSFP provides new undergraduate students and families with programs and services aimed at supporting their transition to the University of North Carolina at Chapel Hill, with the goal of supporting retention and success in the higher education environment.

Position

Summary

Associate Director of Family Programming & Communications (NSFP) develops and leads programs and services for parents and family members of Carolina students and serves as the staff liaison to the Carolina Parents Council. The Associate Director designs and delivers year-round education and leadership training programs for 70+ NSFP student leaders (Undergraduate Fellows, Orientation Leaders, Week of Welcome Board Members, and Project Coordinators) and serves as NSFP’s staff liaison for New Student Convocation.

The position develops and co-manages communications efforts for NSFP. The position supervises a full-time Coordinator for Family Programming & Communications. The Associate Director reports to the Director for New Student & Family Programs.

Minimum Education and Experience Requirements

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant Bachelor’s degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.

Required Qualifications , Competencies, and Experience

• Ability to work effectively in teams and individually in a fast-paced environment;
• Demonstrated understanding of belonging within the varied student and family populations; demonstrated leadership and effectiveness in promoting respect and appreciation for these concepts among students and families;
• Demonstrated knowledge of the needs of first-year and transfer students and their families and how to best program, serve, and communicate with these constituent groups;
• Proven ability to prioritize work appropriately and adapt easily to changing priorities as well as work independently on multiple tasks and deal effectively with conflicting priorities;
• Excellent oral and written communication skills and technical proficiency with developing content for print publications, websites and social media;
• Willingness to work some evenings and weekends.

Preferred Qualifications , Competencies, and Experience

• A minimum of five years of full-time professional experience post-degree attainment in higher education or related field.
• Previous experience in developing or implementing programs for family members of college students and/or student orientation or transition programs is preferred.
• Previous experience with college student leadership development and program implementation.
• Working knowledge of fundraising processes including a cursory understanding of the annual giving cycle, development of solicitation materials, and principles of cultivating and stewarding family donors.
• Excellent interpersonal, diplomatic, and communication skills necessary to develop successful working relationships with a variety of members of the University community and external constituents.
• Strong writing, editing, and proofreading experience.

Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

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