Coordinator II - Adult Services Coordinator

Adult Programming & Outreach Coordinator

Passionate about building relationships and community? Love planning events and programs? Eager to help lead a public service team and mentor staff? Chapel Hill Public Library is looking for you! We're hiring an Adult Programming & Outreach Coordinator for our Adult Services Division.

The Adult Programming & Outreach Coordinator supports the mission of Chapel Hill Public Library by developing and executing a community-centered programming & outreach strategy for adults of all ages in collaboration with the Adult Services Manager and staff. A successful candidate will build meaningful relationships with library patrons, interdepartmental colleagues, nonprofit organizations, and other community partners.

We are looking for someone who is:

• Eager to supervise frontline staff and help build an inclusive work environment
• Passionate about working with adults of all ages
• Enthusiastic about building and maintaining relationships with community partners
• Skilled at assessing both the strengths and resources of a community as well as potential gaps or areas for development.
• Able to evaluate past and current outreach and program offerings
• Adept at identifying library outreach strengths and opportunities for improvement
• Detail-oriented and excels at project management

If this sounds like you, please consider applying for this position!

The Chapel Hill Public Library is a future-focused, user-centric organization, dedicated to the concept of continual improvement. We are guided by our Service Pledge to provide friendly, helpful, responsive, and engaged service to our community.

What you can expect to be doing (Essential Functions):

• Model outstanding, knowledgeable customer service. Be friendly, helpful, responsive, and engaged. Contribute to a welcoming, comfortable, environment.
• Coordinate, develop and deploy an engaging array of adult programs and outreach. Collaborate with other staff, partner organizations, and volunteers to facilitate and plan programs. Continually explore new and innovative outreach partnerships to meet the needs of the local community. Regularly assess programming and outreach effectiveness and quality with a goal of continual improvement.
• Foster and maintain strong collaborative relationships with local partner agencies, library peers, and Town departments that serve adults.
• Monitor trends and best practices in public library programming, outreach, and Reader's Advisory services for adults.
• Assist with shift scheduling, operations management, and staff supervision in the Adult Services Division.
• Contribute to the hiring, training, and development of a friendly, flexible, customer-focused staff.
• Contribute to Library Management Team. Collaborate with library administration and managers to achieve strategic goals.
• Serve on Town-wide teams or initiatives.
• Lead library projects and initiatives.
• Complete other tasks as required.

This position requires supervising and monitoring the performance of other employees. This work is performed sitting, standing, walking, squatting, reaching, pushing, and bending. It requires a high degree of dexterity. It requires lifting 10-15 pounds. This work is usually performed inside a busy public library and in an office setting. Requires some weekend and evening hours.

What do you need to know to do this job effectively? Knowledge of:

• Library policies and procedures.
• Integrated Library Systems (ILS).
• Project management techniques.
• Grant writing and administration.
• User Centered design theories.
• Assessment tools & techniques for library programs and outreach
• Current trends in library programming and outreach for adults.
• Community engagement

Ability to:

• Positively interact with a diverse…