Social Worker- Ambulatory II
Listed on 2026-01-01
-
Healthcare
Mental Health, Community Health
Overview
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
SummaryA Social Worker - MSW (Inpatient) is a crucial member of the healthcare team, providing comprehensive support and services to patients and their families. They are responsible for conducting assessments, supporting patient-centered care plans, facilitating resources, monitoring progress, advocating for patients, actively listening to their concerns, respecting individuality, building trust, performing risk segmentation, carrying out delegated work, coordinating care, and communicating with payers.
ResponsibilitiesConduct thorough assessments of patients' mental, emotional, and social well-being to evaluate their needs and identify any barriers to their overall functioning. This includes assessing their support systems, coping mechanisms, mental health conditions, and psychosocial factors.
Collaborate with providers, patients, their families, and the healthcare team on individualized care plans that align with patients' goals, preferences, and values. Resource Facilitation:
Connect patients and their families with community resources, mental health services, support groups, and other related programs. This includes assisting with referrals for psychiatric evaluations, medication management, and coordinating care with other providers.
Continuously monitor and evaluate the progress of patients' care plans to assess their response to interventions, measure outcomes, and make necessary adjustments. Collaborate with the healthcare team to ensure appropriate care progression, follow-up and continuity of care.
Advocate for patients' needs within the healthcare system and the community. This involves ensuring access to appropriate treatment, facilitating communication between patients and their healthcare team, and addressing any barriers or concerns that may impact the patient's well-being.
Engage in active listening to understand patients' experiences, concerns, and emotions. Provide a safe and non-judgmental space for patients to express themselves and offer empathy, validation, and support.
Recognize and respect the unique values, beliefs, and cultural backgrounds of each patient. Tailor interventions and support to align with their individual needs and preferences, taking into account their cultural, social, and spiritual backgrounds.
Build trust-based relationships with patients and their families by demonstrating empathy, confidentiality, and professionalism. Foster open communication, collaboration, and a therapeutic alliance.
Utilize risk segmentation strategies to identify patients who may require additional support or interventions based on their medical, psychological, and social risk factors. This helps prioritize resources and interventions for those who need them most.
Carry out specific tasks or interventions as delegated by the healthcare team.
Collaborate with other members of the healthcare team to carry out delegated work, such as coordinating referrals, conducting follow-up assessments, and providing ongoing support to patients and their families.
Coordinate care across different providers and settings to ensure seamless transitions and continuity of care. This may involve facilitating communication, sharing information, and advocating for the patient's needs.
Communicate with payers, such as insurance companies or government agencies, to provide necessary information for authorization of services, reimbursement, or other documentation requirements.
- Master's Degree in Social Work
- None required
- Two (2) years health care experience strongly preferred
- Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities
- Strong assessment and diagnostic skills
- Excellent communication and interpersonal skills
- Ability to collaborate effectively as part of an interdisciplinary team
- Empathy, compassion, and cultural sensitivity
- Strong organizational and time management skills
- Ability to maintain confidentiality and adhere to ethical guidelines
Legal Employer : STATE
Entity : UNC Medical Center
Organization Unit : UNCH Care Mgmt-Medical Center
Work Type : Full Time
Standard Hours Per Week : 40.00
Salary Range : $33.04 - $47.50 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type :
Onsite
Work Schedule : Day Job
Location of Job : US : NC :
Chapel Hill
Exempt From Overtime :
Exempt :
Yes
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).