Business Application Analyst Senior

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Provides a high level of operational and technical support and serves as team lead in designing, implementing and managing multiple health care system business applications. Functions as primary liaison between technical, operational and clinical managers, users and information systems to facilitate capacity related solutions. Analyzes and implements capacity driven solutions assisting clinical and operational users through optimization of scheduling templates.

The following are the key responsibilities of the role:

• Conducts technical/operational analysis for departmental and institutional planning and capacity improvement. Identifies through data analysis, opportunities for improvement in application workflows as it pertains to provider scheduling templates.
• Documents detailed operational processes and associated application processing. Takes lead in development and implementation of required system enhancements.
• Evaluates requests and consults in design for new or modified applications, solutions and reports to determine feasibility and compatibility with Epic best practice within the Cadence module.
• Responsible for creating and running workflow test scripts to support enhanced functionality and to ensure accuracy of requested system enhancements.
• Functions as a technical consultant to the health care system and maintains high service levels. Participates in system wide initiatives to improve efficiency and reach institutional goals and objectives.
• Assists other Epic Core teams with selection and technical evaluation of products and tools to ensure that the proposed solution adheres to enterprise-wide requirements.
• May supervise and provide guidance to Business Applications Analysts, Template Optimization Specialists, Clinic Template Coordinators and Access Center Schedulers/Leadership to ensure best practices, standard methodologies and processes are executed.
• Maintains a high level of customer service and support. Provides business process, application support, and training to system super-users.
• Takes lead and works independently in providing training for users, technical teams and Care Access teammates providing tips and techniques of using systems applications for desired results.
• Responsible for implementing and leading major system processes and ensuring that the data is accurate before it is released to operational and clinical leaders.
• Represents the Care Access department and participates in system wide initiatives to improve efficiency and reach institutional goals/objectives.

The following are the requirements for the role:

• Bachelor's degree in Business Administration, Information System Management, Math/Science or related field.
• Epic Cadence certification (required)
• Additional Epic certifications a plus
• Five (5) years of progressively responsible experience working with information systems.
• Expertise with Epic Cadence visit type and template build (required)

Legal

Employer:

NCHEALTH

Entity:
Shared Services

Organization Unit:
Care Access - Support

Work Type:
Full Time

Standard Hours Per Week: 40.00

Salary Range: $41.04 - $59.00 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type:
Remote

Work Schedule:

Day Job

Location of Job: US:

NC:

Chapel Hill

Exempt From Overtime:
Exempt:
Yes

UNC Health is an equal opportunities employer and welcomes applications from all qualified candidates.