IT Systems Analyst

The IT Systems Analyst will assist the IT Systems Specialist in providing server systems administration for approximately 87 physical and virtual Microsoft Windows servers and SAN storage devices for UDO (University Development Office) located at ITS Franklin and ITS Manning enterprise data centers.

Responsibilities include researching, planning, purchasing, installation, integration, and maintenance of server systems and SANs (storage area networks). The position manages infrastructure related to our Enterprise level self-hosted Blackbaud CRM (DAVIE) development database, departmental file storage, Power Shell scripting, Solar Winds logging system, DPM backup system, Spotlight SQL DB monitoring, and various web application hosts.

This role impacts campus-wide DAVIE CRM users and the Central UDO Organization (over 687 users), with scheduled or unscheduled downtime potentially affecting operations. Additionally, the analyst will provide Active Directory Administration, IT security administration, Qualys vulnerability scanning and remediation, Group Policy administration, firewall maintenance, systems documentation, SQL Database monitoring, troubleshooting, performance tuning for over 70 MS SQL databases, database index maintenance, security, server upgrades, database backups, disaster recovery, SQL scripting, and designing database structures to support division objectives.

The position administers Microsoft SQL databases in virtualized and clustered environments, working closely with the IT Systems Programmer Specialist and UDO Applications Development Team. Reporting to the UDO Director of IT Infrastructure & Technical Support, this role collaborates with the IT Systems Specialist Sr. infrastructure position.

The University of North Carolina at Chapel Hill is a public research university in Chapel Hill, North Carolina.

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