RN - Director Children's Services

The Director of Children's Services provides strategic and operational leadership for inpatient units and programs within UNC Children's Hospital. Children's Services is a comprehensive organizational, regional, and statewide clinical program dedicated to delivering exceptional, family-centered care to pediatric patients across multiple care settings.

This leader is responsible for the 24-hour oversight, management, and direction of multiple inpatient units and departments, ensuring the delivery of high-quality, safe, and effective patient care. The role provides leadership in operational excellence, quality outcomes, performance improvement, financial stewardship, workforce development, and regulatory compliance.

The Director is accountable for the fiscal and human resource management of Children's Services, including budget oversight, talent development, staff and provider education, and resource allocation. The position also leads initiatives focused on clinical outcomes, data analysis, service integration, community outreach, and adherence to evidence-based standards of care.

Working collaboratively with interdisciplinary leaders and providers, the Director ensures seamless service delivery, advances strategic priorities, and drives overall operational and clinical performance across the assigned division.

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

Plans, designs, coordinates, and evaluates a clinic for UNC Medical Center. Responsible for input, coordination, and ongoing financial oversight of the department budget. Oversees nursing staff and administrative staff that work within the department.

• Leading People
  - Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Treats sensitive or confidential information appropriately. Works to improve and reinforce performance of others. Delegates assignments, clarifies expectations and holds others accountable for achieving results related to their area of responsibility.
  
  Encourages workforce engagement by building a commitment to excellence. Works collaboratively toward solutions that accomplish organizational objectives.
• Leading Change
  - Initiates and manages the change process, taking steps to remove barriers or accelerate its pace. Communicates a compelling vision and need for change that generates excitement, enthusiasm, and commitment to the process. Clearly communicates the direction, required performance, and challenges of change to all involved parties. Identifies and enlists the support of key individuals and groups to move the change forward.
  
  Obtains and provides resources to implement change initiatives. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.
• Results Driven
  - Exceeds departmental and organizational goals and customer expectations. Makes decisions that produce high-quality results by applying knowledge, analyzing problems, and calculating risks. Delivers high-quality services and is committed to continuous improvement. Understands the overall financial performance of the organization and applies financial concepts and practices to establish and maintain realistic budgets. Uses financial information to monitor overall financial status of operations.

• Bachelor's degree and Master's degree in an appropriate discipline with at least one in Nursing.

• Licensed as Registered Nurse in the State of North Carolina.

• Seven (7) years nursing experience with three (3) years in progressive leadership role required. Evidence of three (3) years in a hospital setting, staffing or leadership in the clinically relevant field.

• Thorough knowledge of clinical procedures. Demonstrate expertise and skill to effectively manage staff, organize and delegate work assignments. Effective written and verbal skills to develop and maintain rapport with physicians and external clients. Ability to manage multiple competing priorities concurrently. Familiarity with regulatory requirements.

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Employer:

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Entity: UNC Medical…