RN Patient Services Manager III- Cardiothoracic Critical Care Unit
Listed on 2026-10-19
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Nursing
ICU Nurse, RN Nurse
Description
Nurse Manager needed for the Cardiothoracic Critical Care Unit, within the UNC Medical Center Surgical Hospital.
The Cardiothoracic Critical Care Unit is part of the North Carolina Surgical Hospital, and part of the UNC Center for Heart and Vascular Care. It is a fast-paced, Beacon Award for Excellence designated, 40-bed unit specializing in the care of critically ill patients with cardiothoracic and vascular disease. The primary surgical procedures include coronary artery bypass grafting, heart valve repair/replacements, heart transplants, lung transplants, LVAD, ECMO, aortic/thoracic aneurysm repairs, and complicated esophageal, thoracic and vascular surgeries.
Teamwork and interdisciplinary collaboration are hallmarks for this unit while providing expert “Carolina Care” to the patients and families we serve. Our ONE GREAT TEAM facilitates admissions, treatments, transfers, and discharges of patients 24 hours a day and 7 days a week.
Manager duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, and participation in quality improvement initiatives to address identified patient safety or quality of care issues. Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.
Our ideal candidate will possess a) Strong Leadership Experience b) Talent for motivating teams and individuals to accomplish goals c) Strong problem-solving, analytical and interpersonal skills d) Ability to communicate effectively at all levels.
This is a full-time, 40 hour/week position, primarily working 8am-5pm however does require 24/7 operation of the unit.
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
This position supervising large clinical units. Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues.
Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.
Responsibilities:
1. Patient Care
- Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Ensures appropriate clinical staffing and skill mix for patient care. Supervises team of professionals /paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
2. Human Resource Management
- Effectively manages human resources. Creates an environment conducive to recruiting and retaining staff. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of nursing staff into unit planning.
3. Budget Management
- Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment…
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