Supervisor Security - Hospital Police Department Job Chapel Hill area,North Carolina USA,Security

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

Provides leadership and operational oversight for UNC Health’s security team to ensure the safety and well-being of patients, staff, and visitors. Directs daily security operations, supervises teammates, coordinates emergency response, and partners with hospital leadership and law enforcement to maintain a secure and welcoming environment. Fosters a culture of service excellence while ensuring compliance with health system policies and regulatory standards.

Responsibilities:

1. Determines and coordinates staffing needs for assigned shifts. Ensures each teammate is properly prepared for duty and reports any discrepancies and/or malfunctioning equipment.

2. Directs Officers during behavioral emergencies and critical incidents.

3. Responds to assaultive patient incidents, restraints, elopement attempts, and other high-risk situations

4. Serves as the first-line operational decision-maker during emergencies.

5. Coordinates responses with physicians, nursing leadership, behavioral health clinicians, hospital administration, and outside law enforcement agencies.

6. Communicates effectively with Safety and Security Services leadership.

7. Ensures compliance with departmental policies, Joint Commission standards, CMS requirements, other regulatory agencies, and organizational expectations.

8. Reviews reports and ensures timely documentation and follow-up after significant incidents.

9. Provides critical day-to-day leadership by coaching, mentoring and developing; conducting annual and probationary performance reviews; addressing teammate concerns; and monitoring attendance, time off and timekeeping.

10. Studies and standardizes procedures to improve efficiency of teammates. Responsible for teammate engagement and resolves teammate concerns.

11. Performs or assists teammates in performing safety and/or security duties. Responsible for securing coverage for any shift unable to be covered.

12. Assists the department Manager with completing all annual competencies and requirements accurately and timely. Meets scheduled deadlines.

13. Integrates services provided within Safety & Security Services and with other departments throughout the organization. Assures the implementation of policies and procedures that guide and support Safety & Security Services.

14. Participates in performance improvement activities.

Other Information

Other information:

Education Requirements:

Associate's degree (A.

A.) from a two-year college or technical school or equivalent is preferred.

Licensure/Certification Requirements:

NCDL and CPR Certification Required.
CPI certification within 60 days after hire;
Ongoing, maintains a current certification in CPI.

Professional Experience Requirements:

Minimum of five (5) years of experience in security, law enforcement, US military or other government agency.
Advanced schooling or training in Law Enforcement, Criminology, or other related program preferred.

Knowledge/Skills/and Abilities Requirements:

Exhibits strong leadership, sound decision-making, and critical thinking skills, with the technical proficiency necessary to manage security operations effectively.
Demonstrates proficiency in essential computer applications, including Microsoft Word, Excel, and PowerPoint, to support reporting, scheduling, and communication tasks.
Knowledge of emergency response procedures, including fire, disaster, and active threat protocols.
Knowledge of access control systems, surveillance technology, and alarm systems.
Skill in preparing accurate, detailed, and well-organized incident reports and security documentation.
Consistently…