Shift Leader - Superstore

Overview

Tesco UK
• Chard Superstore
• Permanent
• Working hours 28
• Apply by 13-Feb-2026

Days From Time To Time:
Sun 15:30 to 00:30;
Tue 15:30 to 00:30;
Wed 15:30 to 00:30;
Fri 05:00 to 14:00;
Sat 05:00 to 14:00

Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It is policy to offer new colleagues a minimum of 16 guaranteed hours per week. If you would like to work fewer hours (to a minimum of 12) there are opportunities available.

The weekly availability windows determine when we would like you to be available. We will schedule your contracted hours within these times, and you will have 3 weeks notice of exactly when your shifts will be. We support flexibility for colleagues; if your available times closely match but do not exactly align with advertised times, we would still love to hear from you.

To read more, please read the additional information in the job posting.

Customers are at the heart of everything we do. A Shift Leader supports store operations and helps ensure a smooth customer experience on the shop floor and beyond, contributing to a rewarding role.

• Work in a fast-paced retail environment with variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to ensure they leave with what they came for
• Look for ways to improve service, including coaching colleagues and giving feedback
• Guide and support colleagues in-store to keep the environment safe and welcoming
• Understand store performance and assist managers in actions to improve operations
• Lead from the front and set a positive example

Note:

You need to be 18 or over to apply.

• Variety in day-to-day work with flexible hours and shift patterns
• Ongoing learning opportunities and access to training to support career development
• Inclusive environment where everyone is welcome
• Your voice matters, with opportunities to share ideas and opinions
• Wellbeing support and resources
• Life cover and pension with matching contributions
• Benefits to suit you, including discounts and cycle-to-work schemes
• Uniform provided and policies to support life moments
• Access to colleague networks and more information about benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Flexible working from day one
• Colleague Clubcard benefits, including discounts
• Wellbeing resources
• Life cover and pension with matching contributions
• Additional benefits and choices
• Uniform provided
• Access to colleague networks
• Further information about benefits available

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting colleagues to deliver daily priorities and breaks
• Opening and closing the store and completing duty cover with safety in mind
• Being the go-to person for day-to-day queries in the absence of a manager
• Maintaining store cleanliness, tidiness and presentation
• Supporting managers with seasonal, community and charity events
• Contributing to a positive, inclusive team atmosphere
• Providing excellent customer service and listening to customers
• Keeping the team informed about communications, changes, or updates
• Staying knowledgeable about store performance and seeking improvements
• Coordinating store improvements and removing obstacles to great service
• Following health and safety procedures and ensuring colleagues do the same
• Recognising and celebrating colleagues for great service

• Be a great role model by delivering thoughtful customer service
• Build strong relationships to create an inclusive team
• Clear communication and keeping the team informed
• Comfort with leading in the absence of a Manager
• Good decision-making and adaptability to ensure what we do is right for customers and colleagues
• Motivating leadership to inspire the team
• Curiosity to find ideas to better serve customers and communities

Tesco aims to be every customer’s favourite way to shop, with the core purpose of serving customers, communities and the planet a little better every day. Tesco supports diversity, equity, and inclusion and welcomes everyone. Flexible working requests are encouraged. We are proud to be Disability Confident Leader and offer an accessible recruitment process. For information on accessibility support, please read the information provided.

Please note:

Tesco will recruit only individuals who meet minimum age requirements. Some roles have additional age restrictions for specific duties or areas. We may close roles early in cases of high application volumes and provide feedback to candidates who attend interviews. For more information about us, please visit