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Bilingual Customer Service Rep

Video Banking Specialist — Part-Time ITM Expert

Job in Charles City, Floyd County, Iowa, 50616, USA
Listing for: First Security Bank & Trust
Part Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A community banking institution is looking for a Part-Time Video Banker in Charles City, IA. The ideal candidate will provide exceptional customer service remotely via Interactive Teller Machines (ITMs), ensuring accurate and courteous transactions. Responsibilities include greeting customers, processing transactions, answering queries, identifying cross-sell opportunities, and assisting with various clerical tasks. Candidates should possess a high school diploma, strong communication skills, and prior customer service experience.

This position offers part-time hours from Monday to Saturday, providing a great opportunity for those with a passion for customer service.
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