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Teller, Finance & Banking

Job in Charles City, Floyd County, Iowa, 50616, USA
Listing for: CUSB BANK
Full Time position
Listed on 2026-01-01
Job specializations:
  • Finance & Banking
    Bank Customer Service
Job Description & How to Apply Below

About Us

CUSB Bank is a family‑owned, community‑minded institution that has been around for 130 years. We pride ourselves on being large enough to offer everything a customer needs while remaining small enough to know them by name. CUSB is committed to its employees and their families, believing that work‑life balance is key to a happy employee and healthy workplace. Our company is built on five pillars:
Communication, Trust, Collective Responsibility, Caring, and Pride.

Position Summary

The Teller role is responsible for delivering superior customer service, conducting financial transactions between customers and the Bank, handling customer inquiries, and providing appropriate solutions for CUSB Bank customers with utmost accuracy and confidentiality.

Benefits
  • Health, Dental, Vision, Life, and Disability benefits
  • Traditional and ROTH 401(k) options with 3% company match and profit sharing
  • Incentive compensation based on yearly company performance
  • Generous paid time off
  • Clothing allowance
  • Positive, professional atmosphere with a healthy dose of fun
Responsibilities
  • Provide exceptional customer service at every opportunity, including making customers aware of our products and services.
  • Exercise discretion, judgment and initiative.
  • Learn the teller software and equipment needed to complete customer transactions.
  • Handle and balance a cash drawer per bank procedures and guidelines.
  • Count, wrap and bag coins.
  • Process checking and savings transactions, mortgage and retail loan payments, and Mastercard/VISA transactions.
  • Assist customers with gift cards, cashier’s checks, money orders, and savings bonds.
  • Assist customers with entry to their safe deposit box.
  • Process incoming mail transactions.
  • Cross‑train within the department and be able to work as a Teller at any given location as required.
Requirements
  • High school diploma or GED, or one to two years of relevant experience and/or training, or an equivalent combination of education and experience.
  • Ability to operate PC and printer, telephone, calculator, copy and fax machines.
  • Working knowledge of Microsoft Office (Word, Excel, Outlook).
  • Demonstrate math skills (addition, subtraction, multiplication, division) required for this position.
  • Strong oral and written communication skills.
  • Ability to read, write, and speak English.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Reasonably regular and predictable attendance.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Equal‑Opportunity Statement

CUSB Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Seniority Level
  • Entry level
Employment Type
  • Full‑time
Job Function
  • Finance and Sales
Industries
  • Banking
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