IA-Director of Surgical Services

Position Overview:Under the supervision of the Chief Nursing Officer (CNO), the Director of Surgical Services provides leadership for all surgical services including: the Operating Room (OR), PACU/Phase I, Pre/Post/Phase II (Same Day Surgery), Outpatient Specialty Clinic (OSC), and Central Services (Sterile Processing). This position is responsible for 24/7 accountability and providing direct supervision, leadership, and guidance to staff to ensure high quality patient care.

At times, the responsibility will require work outside of standard hours including covering surgery call. The Director of Surgical Services works collaboratively on implementing and supporting hospital initiatives, performance improvement, developing and implementing policies, developing and evaluating staff, ensuring clinical competencies, resource management, budget planning and monitoring, assigning work areas, and compliance with regulatory requirements.

Duties and Responsibilities

• Positive support of FCMC policies, procedures, philosophy.
• Positive support of ancillary services.
• Knowledge and compliance of plans policies and procedures for disaster, fire, safety, infection control and HIPAA. Attend and participate in the annual Education Day(s) program.
• Oversee cost-containment measures and business management for the Department.
• Utilize guest relation techniques to the public, visitors, family, clergy, and others.
• Assist in assuring compliance with State and Federal standards and regulations.
• Investigate and resolve incidents, injuries and complaints or suggestions from patients, visitors, Medical Center staff. Correct deficiencies, if any, and prepare documentation or explanation(s) as indicated. Refer issues to the CNO as necessary.
• Notification of appropriate administrative and/or department management staff in the event of a crisis or emergency situations.
• Analyze and prepare annual Surgical Services (OR, Central Services, and OSC) budgets.
• Analyze, data collect, and prepare request for replacement or new equipment for the Surgical Services and present to the CNO. Oversee the procurement of supplies and equipment to meet operational readiness and patient needs.
• Keep current on standards of care and implement changes according to evidence-based processes and support quality focused metrics per state and federal recommendations/ requirements
• Assist and oversee the orientation and training of staff.
• Evaluate staff’s ongoing performance, prepare staff evaluations including guidance and feedback in performance and present staff evaluations as directed.
• Counsel staff as necessary for Code of Conduct and Performance Expectations.
• Assign work of staff in accordance with their scope of practice.
• Conduct the Surgical Services (OR, OSC, and Central Services) Quality Improvement Plan including monitoring, data collection, reporting and ensure implementation of recommended actions through the Quality Improvement program for patient care provided by Surgical Services.
• Regularly review nursing care given to patients to determine effectiveness in meeting established goals for care, treatment, and/or procedures, adherence to Medical Center-wide policies and procedures and conform with established nursing standards.
• Determine appropriate action to correct or enhance nursing care. Coach and support staff in making clinical decisions based on patient needs.
• Interpret policies and procedures for staff, patients, families, and visitors. Determine and implement changes in standards, policies, and procedures.
• Promote staff participation in attending unit meetings, educational opportunities, and activities.
• Prepare and conduct monthly Surgical Services Department meetings in partnership with the monthly nursing department meetings, including competency skills. Identify staff educational needs.
• Participates in Nurse Leader meetings.
• Use clinical knowledge in teaching procedures to staff while giving support and encouragement.
• Suggest techniques for change to the method of care provisions to the CNO based on patient needs and staff input.
• Perform essential functions as listed in the Perioperative Nursing Duties (NS PP 10062.00)
• Direct, coordinate and evaluate nursing care provided to patients.
• Collaborate with Health Care Provider (HCP) regarding patient care, patient needs and family needs.
• Assist staff team members in giving care to patients.
• Institute, oversee, and assist when indicated with emergency measures for adverse developments in the patient’s condition.
• Perform other…