Facilities Shift Manager

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced.

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

* Responsible for supervising staff and the overall daily management of a designated shift that is responsible for general maintenance, installation, maintenance and repair of HVAC, electrical and plumbing systems and water distribution Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.

* Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.

* Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.

* Assists in managing maintenance and construction projects and determines best practice for using in-house resources or outside vendor for applicable shift.

* Inspects projects after completion for satisfactory results.

* Ensures OSHA standards are followed during a designated shift.

* Conducts a daily inspection of the property to ensure that it is clean, attractive and fully functional. Implements immediate remediation of problems.

* Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.

* Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

* Maintains strict confidentiality in all departmental and company matters.

BRING US YOUR BEST.

* Must be at least 21 years of age.

* Bachelor's degree (B.A./B.S.) from four year college or university; and two years related experience and/or training; or equivalent combination of education and experience. Experience managing people is preferred.

* Must have a working knowledge of Electrical, Plumbing, HVAC and Carpentry trades, along with knowledge of generators, fire pumps, and electrical switchgears; trade license is preferred.

* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

* Must be proficient in Microsoft applications (Excel, Word, and Outlook).

* Previous experience with all aspects of maintenance and engineering (special emphasis on electrical, plumbing, air conditioning, and maintenance of all equipment).

* Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

* Ability to write reports, business correspondence, and procedure manuals.

* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

* Must be able to read and interpret plans and specifications.

* This job has supervisory responsibilities.

* Responsible for staff development and training programs.

* Responsible for rewards and recognition program to maximize employee engagement.

* Evaluates team members within department and delivers constructive feedback to employees in regards to performance.

* Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.

* Determines work procedures and expedites workflow.

* Responsible for employee performance (disciplining, coaching, counseling).

* Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

* Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to…