Security Ambassador - RACING - PT - Wed, Thurs, Fri - Midnight

Position: SECURITY AMBASSADOR - RACING - PT - Wed, Thurs, Fri 4p - midnight

SECURITY AMBASSADOR – RACING – PT – Wed, Thurs, Fri 4p–midnight

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll be part of a fast‑paced industry where you can grow and thrive. The base salary is part of a competitive Total Rewards package that includes medical coverage, 401(k) matching, and an annual performance bonus. Paid time off is earned according to local policy and increases with length of employment.

Essential Duties and Responsibilities

• Ensures the safety of employees and others in the racing and barn areas of HCCTR.
• Permits authorized persons to enter property.
• Reports critical situations to appropriate supervisor.
• Reports to the Security Supervisor any violations, acts or situations which are detrimental to the best interest of HCCTR.
• Watches for and reports irregularities such as fire hazards, leaking water pipes, etc.
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures behavior and appearance are in compliance with established standards.
• Maintains complete confidentiality at all times with respect to the internal functions of the Security department as well as any other information deemed confidential.
• Maintains a professional work environment with management and staff.
• Participates in meetings and training as required.
• Performs all job duties in a safe and responsible manner and reports safety hazards immediately.
• Maintains complete confidentiality of all company and patient information at all times.
• Performs other duties as may be assigned by department and/or company management.
• Prepares reports as requested or required.
• Ability to work Wednesday – Friday 4pm – midnight.

Supervisory Responsibilities

This role has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Less than high school education; or up to one month of related experience or training; or equivalent combination of education and experience.

Language Skills

Must have the ability to read and comprehend simple instructions, short correspondence, and memos. Able to effectively present information in one‑on‑one and small group situations to customers, employees, and others. Effective in communicating and presenting information and responding to questions from supervisors, managers, fellow employees, and the general public.

Mathematical Skills

Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Certificates, Licenses, Registrations

Must obtain licensing with the West Virginia Racing Commission every year of employment.

Other Qualifications

Must be a minimum of 18 years of age. Must have good observation skills. Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate. Must speak clearly and politely; respond well to questions. Must have the ability to deal effectively and interact well with customers and employees. Previous customer service experience preferred. Displays excellent customer service skills and builds positive team spirit.

Physical

Demands

Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

Frequently exposed to outside weather conditions. Occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and risk of electrical shock. The employee will be working in an environment where smoking is permitted and moderate noise levels are present.

Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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