UNIV - Temporary Student Services Manager - College of Dental Medicine

Job Description Summary

The Student Services Manager reports directly to the Director of Student Life and Engagement in the Office of Academic and Student Affairs. Primary responsibilities include directing and overseeing the Admissions and Orientation process, student registration and progress tracking, registrar duties within College of Dental Medicine (CDM) including but not limited to maintaining confidential student records, documentation of the Academic Performance and Professionalism Committee (APPC) meetings, assisting in special projects, and triaging and mitigating any student grade issues as requested.

This role works closely with Assistant Dean of Student Success and Associate Professor, the Curriculum Coordinator, Associate Dean of Academic and Student Affairs, and internal registration and student stakeholders within the enterprise.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type

Temporary

Cost Center

CC000062 CDM Dean Academic & Student Affairs

Pay Rate Type

Salary

Pay Grade

University-GEN
09

Pay Range

53,142.

- 90,372.000

Scheduled Weekly Hours

40

Job Description

35%: Oversees and directs the Admission Process for the College of Dental Medicine Doctor of Dental Medicine (DMD). Plans and directs Friday Interview Days during Admissions Season (August-April). Maintains confidential records and applications for applicants to CDM. Reviews student applications and invites selected candidates to interview through the AADSAS portal. Responsible for scheduling all interviews for candidates and faculty committee members.

Retrieves application data for committee members and sends it for review to assigned interviewers. Coordinates the student panel for interview days. Coordinates monthly in person tour for applicants, including lunch, student panel, and student guided tour of college. Plans and organizes the Admission Committee schedule to include review meetings, collection of documentation from all committee members, and maintains the data in accordance with the Office of Enrollment Management (OEM) and University policies & procedures.

Creates and updates offer packet to include the acceptance letter, university matriculation requirements, and university information. Coordinates offers of admission with the Associate Dean of Academic and Student Affairs, OEM, and Dean's Office, and sends offers through Anthology Reach portal. Verifies IS/OS billing through Bursar's Office and with students for tuition waivers. Analyzes data relating to student admission, enrollment, and attrition in order to compile reports at the college, state, and federal levels.

Assists the Dean's Office, Associate Dean of Academic and Student Affairs and Chairman of Admissions Committee with any other documentation and needs pertaining to Admissions as requested. Meets with denied applicants and future applicants to provide feedback and guidance for upcoming application cycles. Completes training on the Anthology Reach system and utilizes Reach to coordinate the admissions process, collaborating with OEM when necessary.

30%: Confidentially manages and maintains student records for all students in the College of Dental Medicine. Coordinates student registration for both courses and electives, grade changes and remediations. Assists students with dropping electives if requested. Generates missing grade reports, proactively following up with faculty to resolve grade discrepancies. Collaborates with the Curriculum Coordinator for elective coordination and student elective registration. Collects faculty grades each semester and organizes end of semester grade meetings with faculty and APPC;

also determines and manages any input of missing grades, gaps or if a grade change form is needed. Documents all meeting minutes from scheduled APPC meetings and provides any documentation as requested by the chair. Ensures accurate grade records and class rank for all DMD students are maintained correctly and confidentially. Manages current student rosters with up to date information, sends to necessary parties and faculty per their request.

Manages leave of absence requests and withdrawals for DMD students as necessary. Manages and tracks all requirements for graduating fourth year DMD students. Purges records according to established guidelines when necessary. Serves as liaison between CDM and OEM in order to ensure that policy and/or procedural changes are kept in line with strict academic policy guidelines. Compiles and…