Sales Team Lead

Join to apply for the Sales Team Lead role at Hilton Grand Vacations
.

We are looking for a Point of Sales Marketing Team Leader
!

• Pro-actively train all new hires onsite to assist the department.
• Provide bi-weekly email communication to Area Manager to convey feedback to the business partner.
• Track and provide commentary on all new Honors Members and/or Players Club signups at the location.
• Supervise all Trip Advisor comments to contribute feedback.
• Act as a liaison directly with Hilton Resort and HGV.
• Ensure monthly location targets are met and/or exceeded.
• Assist in helping close a package transaction for a team member.
• Provide information and incentives for guests in resort according to local policies.
• Pro-actively pursue all eligible guests on-site to preview HGV through direct purchase of mini-vacation packages.
• Ensure guests meet minimum eligibility for package offers by specific location.
• Complete required paperwork accurately and completely for each package sale.
• Provide location-related guest service to resort guests and visitors, including directing guests to responsible resort services for specific resort information.
• Notify manager of any shortages in collateral.
• Review production reports and inform manager of challenges.
• Assist management with training of new hires on location.
• Give only one welcome gift per family.
• Outstanding verbal communication skills.
• Dedication to provide best-in-class customer service.
• Confidence in building value and setting/achieving sales goals.
• Strong problem solving and savvy influence skills.
• Competitive earnings package with the income potential of $80K and above. Health benefits start Day 1 for all new hires.

• 1+ year hospitality and/or client service experience
• 1+ year of retail or direct selling experience
• Proficient in Microsoft Office
• High School/GED
• Ability to work a flexible schedule that includes evenings, weekends, and holidays

• 1+ year In-House Marketing experience in Vacation Ownership Industry
• BA/BS/Bachelor’s Degree

Hilton Grand Vacations is an equal opportunity employer and values diversity at our company. We prohibit discrimination based on any legally recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information, veteran status, uniformed service member status or any other status protected by federal, state or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.