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Banking Customer Care Advocate

Job in Charleston, Charleston County, South Carolina, 29492, USA
Listing for: SouthState Bank
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 34000 - 50000 USD Yearly USD 34000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Banking Customer Care Advocate I

South State Bank is seeking a Customer Care role to provide superior service to external and internal customers. The CCR will quickly establish trust, resolve inquiries, and escalate issues when needed while reporting trends to management.

The position emphasizes compliance with banking conduct and strong customer relationships. The role requires effective communication, active listening, and the ability to navigate multiple systems with confidentiality and professionalism.

Join us at South State Bank as our next Banking Customer Care Advocate I in Columbia, SC, United States.

The position is based in Columbia, SC, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 34.000 - 50.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

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