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Admissions Liaison​/Generalist; Student Services Program Coordinator II

Job in Charleston, Charleston County, South Carolina, 29408, USA
Listing for: Inside Higher Ed
Apprenticeship/Internship position
Listed on 2025-12-31
Job specializations:
  • Education / Teaching
    Education Administration, Academic Counselor
Job Description & How to Apply Below
Position: Admissions Liaison/Generalist (Student Services Program Coordinator II) #2625

Admissions Specialist – Office of Admissions

The Office of Admissions seeks an Admissions Specialist to support students through every stage of the enrollment process – from application to course registration. Reporting directly to the Director of Admissions, this position serves as a key resource in helping students navigate admissions, basic financial aid, and registration processes while ensuring a seamless and positive experience that promotes student success at Trident Technical College.

Job Responsibilities
  • Guides prospective and current students through the full enrollment process, including application completion, placement testing information, orientation, and course registration. Additionally, advises and counsels specific population students regarding their admissions requirements (i.e. – Transient and International Students).
  • Provides basic financial aid and scholarship information, assisting students with FAFSA completion, tuition payment options, and eligibility questions, while referring complex cases to Financial Aid staff.
  • Assists students in navigating online systems such as the Student Portal, Self-Service, and others for account establishment, document submission, and registration management. Serves as a liaison to the Student Success Center, connecting students to academic advising, tutoring, and other support services to promote persistence and completion. Will perform counseling and advising to students in designated student populations.
  • Collaborates with the Student Success Coaches/Faculty Advisors, Financial Aid, Registrar’s Office, and other departments to resolve student issues and ensure coordinated, timely support across offices.
  • Maintains accurate and confidential student records in compliance with FERPA, documenting interactions and tracking services provided in institutional systems.
  • Performs administrative duties for the Department of Admissions. Additionally, monitors and maintains all budgetary matters for the Office of Admissions.
  • Participates in institutional committees, partners with other TTC Student Services departments, and engages in appropriate professional development activities. Engages in available outreach opportunities to promote programs, services, and enrollment opportunities. Performs all other duties as assigned, to include front counter support/services, when requested.
Minimum and Additional Requirements

This position requires a bachelor’s degree and student services experience.

Preferred Qualifications

Ellucian Colleague experience, computer literacy, and demonstrated Microsoft software proficiency are preferred. Ideal candidate will have experience communicating with students via email, text, and phone, and the reporting methodology for tracking contacts. Outreach experience with activities targeting the completion of applications and providing information to applicants regarding orientation, advising, and registration steps after acceptance is ideal. Candidate will have a working knowledge of technical education and open‑door institution philosophy.

A plus is knowledge of College, state, and federal regulations regarding the College's admission policies and procedures and FERPA guidelines. This position is given a high degree of independence and is expected to demonstrate excellent decision‑making skills/judgment while providing excellent customer service. While committed to getting the job done, candidate must have the ability to work in a fast‑paced, diverse environment that requires additional work hours during peak periods.

Excellent communication, customer service, and organizational and time‑management skills are essential. Fluency in conversational Spanish is a plus.

Additional Comments

Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance, contact TTC Human Resources at .
Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire, official…

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