Loan Ops Collateral Release Specialist - Charleston

Loan Ops Collateral Release Specialist - Charleston

Apply for the Loan Ops Collateral Release Specialist - Charleston role at South State Bank.

The South State story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At South State, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

This position is 100% in-office at the Charleston, SC office location.

Responsible for performing the release of collateral for the Bank’s paid‑out loans and requests for partial releases and substitutions of collateral. This includes collateral release functions relating to Commercial, Mortgage, Consumer, and Lines of Credit loans. May assist with special initiatives or projects and support other areas within Loan Operations as needed; ensures compliance with South State Code of Business Conduct and Ethics and other operating procedures and policies.

• Manage and complete the collateral release processes of the Bank’s paid‑out loan files. Releases are processed on Real Estate Mortgage Loans filed through the appropriate counties; loans secured by paper titles; loans secured by electronic titles; loans secured by UCCs; and loans secured by other security interests/sources. Releases would be processed and submitted through mail and/or the applicable state and county on-line services or appropriate vendor software.
• Review and interpret collateral documents to ensure collateral being released is correct and to verify if collateral is crossed to additional loans and should be re‑allocated rather than released.
• Research bank files and public records as required to find all collateral documentation that may not be available from converted banks.
• Determine if appropriate lending authority is obtained for requests for partial releases and/or substitutions of collateral.
• Report paid‑out status to MERS as required.
• Maintain the integrity, organization, and accurate removal of files contained in the Support Center Collateral Vault; pull files as listed on the daily paid‑out reports. Respond timely to all inquiries from customers, lenders and other bank personnel.
• Follow departmental policies and procedures pertaining to problem resolution to ensure the area is in compliance with Federal and State regulations and Bank guidelines.
• Keep up‑to‑date with industry trends and regulations.
• Perform all other related job duties and special projects as assigned.
• Ensure compliance with the South State Bank Code of Business Conduct and Ethics and other operating policies and procedures. Complete required compliance training, adhere to all anti‑money laundering guidelines and procedures, and all regulatory requirements.

• Ability to handle confidential information (customers and employees)
• Strong communication skills, written and verbal
• Ability to work well independently with little to no supervision
• High degree of accuracy and attention to detail
• Excellent organizational and time management skills
• Ability to maintain accurate records
• Ability to perform mathematical computations accurately
• Ability to perform research through various support systems
• Ability to adjust to a changing environment
• Ability to work under pressure and meet deadlines
• Ability to function harmoniously with management and employees of the association
• Ability to provide quality customer service to internal and external clients
• Proficiencies with MS Office (Word, Excel)

• High School Diploma required
• Experience in an operations or lending role relating to consumer, commercial and/or mortgage loans is preferred. Knowledge of Mortgage, Commercial and Consumer collateral…