Boutique Hotel Front Desk Agent: Guest Experience Pro
Listed on 2026-10-11
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Hospitality / Hotel / Catering
Front Desk/Receptionist, Hotel Front Desk, Guest Services
Address 21 Hasell St, Charleston, SC, 29401
Job Description
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right ther it’s a quick question or a big request, you’re all about making their stay unforgettable.
- Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
The Ansonborough offers a boutique workplace rooted in Charleston’s historic charm and Southern hospitality. Located in the city’s historic district, the property features some of Charleston’s largest guestrooms, with high ceilings, rich wood paneling, rustic beams, and curated décor that reflects local culture. Originally a stationer’s warehouse, the building has been transformed into an intimate luxury inn while preserving its architectural heritage.
Team members contribute to a warm, refined environment that blends tradition with modern comfort, ideal for staff who enjoy delivering personalized, story‑rich hospitality.
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