Network Specialists

Charleston

Job Type Full-time

Description Nex Gen  Data Systems is seeking a Network Specialists to provide daily on-site network operations support at assigned MTF location, ensuring network infrastructure availability, resolving Tier 0 incidents, and serving as primary 24/7 point of contact for network-related issues. The scope of this project is to provide LAN/WLAN network sustainment and operations services to the MHS MTFs and related activities, including DHA headquarters and training locations, inside the continental United States.

This includes functions such as network performance measurement and monitoring, assistance with network design and development, network measurement. It also includes customer service in the form of trouble tracking and troubleshooting, at the Tier 2 and Tier 3 level, for escalated trouble tickets and maintenance and sparing support.

Federal contracting environment supporting Defense Health Agency operations

Large-scale enterprise network serving 137 MTFs, 500+ GSUs, and 179,000 users
24/7 mission-critical operations requiring high availability

Multi-region support (CONUS, Pacific, Europe as applicable)
On-call rotation responsibilities for emergency support

Roles & Responsibilities :

Serve as primary on-site 24/7 network support contact for assigned MTFPerform daily network infrastructure operations and maintenance activities

Install, configure, and maintain routers, switches, wireless access points, and controllers

Create and manage VLANs in accordance with DHA Zone Architecture Requirements Troubleshoot network connectivity issues and coordinate with GSC for escalations

Install, test, terminate, and certify network cabling (material provided by Government)
Perform device configuration and firmware updates per DHA standards

Support network monitoring via Solar Winds NPM and ensure 100% device compliance

Conduct monthly hardware inventory validations for Asset Management (CDRL A010)
Respond to and resolve Tier 0 trouble tickets without GSC escalation

Coordinate with site staff on network-related activities and service impacts

Support DHA Infrastructure Modernization hardware refresh initiatives

Participate in on-call rotation for after-hours support at assigned site Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements Desired/

Required Skills:

Active Department of Defense Secret level security clearance required.

DoD Approved 8570 / 8140 OS and Cybersecurity certifications required.

REQUIRED:

Security+ and Cisco Certified Network Associate (CCNA) or equivalent (i.e., BCNE for Brocade, etc.).2-3 years network support or IT infrastructure experience

Bachelor's degree in technical discipline and 2 years OR Technical/Vocational certification and 3 years

Proficient in TCP/IP, HTTP, HTTPS, DNS, DHCP, and basic routing protocols

Working knowledge of Cisco, Brocade, or Juniper switch/router configuration

Understanding of 802.1d/q/w, 802.3, 802.11 wireless, communication standards

Hands-on with Solar Winds for monitoring and basic troubleshooting

Basic network security awareness: firewalls, VPN concepts

Cable termination, certification tools, and physical layer troubleshooting

Ethernet, Fast Ethernet, Gigabit Ethernet operations

Windows OS, basic Active Directory troubleshooting

Service

Now ticket management and documentation

Understanding of medical facility network requirements

About the Company:

Nex Gen Data Systems is an emerging technologies focused company providing expert systems and network engineering solutions to the Department of Defense.…