UNIV - CTMS Reporting Program Manager - Office of Clinical Research, OVPR

This is a remote central research administration position reporting to the Associate Director, Clinical Trial Management Systems within the Office of Clinical Research (OCR) under the Office of the Vice President for Research. The Clinical Research Analytics & Systems Analyst serves as the primary resource for clinical research metrics, reporting, analytics, and data visualization across the research enterprise. The role develops, maintains, and analyzes operational and strategic performance metrics using Power BI, Advarra Analytics, OnCore, and other research systems to support data-driven decision-making, operational excellence, and continuous improvement.

This position collaborates with OCR leadership and staff, investigators, study teams, research administrators, and technical teams to develop meaningful dashboards, reports, and performance indicators that support optimized research activation, participant accrual, data entry timeliness, financial performance, compliance, and overall research operations. Financial reporting responsibilities include combining, validating, and reconciling OnCore invoice and payment information with Workday financial data to monitor invoiced revenue, payments received, outstanding balances, and overall clinical trial financial performance.

The role also serves as a backup resource for the OnCore support team, assisting with user support, troubleshooting, reporting, testing, and training activities as needed. The ideal candidate will possess a combination of clinical research experience, technical aptitude, analytical expertise, and strong communication skills.

Entity Medical University of South Carolina (MUSC - Univ) Worker Type Employee Worker Sub-Type Classified Cost Center CC000769

Clinical Trial Management System Pay Rate Type Salary Pay Grade University-GEN
11 Pay Range 67,728.

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Scheduled Weekly Hours 40 Work Shift

• Bachelor’s degree in Information Systems, Health Informatics, Data Analytics, Clinical Research, Public Health, Business Administration, Computer Science, or a related field.
• Two (2) years of relevant experience in clinical research, healthcare analytics, business intelligence, research administration, or research systems support.
• An equivalent combination of education, training, and experience may be considered.

• Experience with OnCore Clinical Trial Management System (CTMS).
• Experience with Advarra Analytics.
• Experience developing dashboards and reports using Microsoft Power BI.
• Experience working within an academic medical center or clinical research environment.
• Knowledge of clinical research operations, study activation, participant accrual, data entry timeliness, and financial management processes.
• Experience using Workday financial data or similar enterprise financial systems for reporting and reconciliation.
• Experience with SQL, database management, reporting tools, and data visualization platforms.
• Familiarity with research systems such as REDCap, Epic Research, and eIRB.
• Certification as a Clinical Research Professional (CCRP), Certified Clinical Research Coordinator (CCRC), or equivalent preferred.

• Knowledge of clinical research operations and research administration processes.
• Strong analytical, problem-solving, and critical-thinking skills.
• Advanced proficiency in Microsoft Power BI, Excel, and data visualization tools.
• Ability to analyze, interpret, and present complex data in meaningful and actionable formats.
• Knowledge of key clinical research performance metrics and operational indicators.
• Experience working with enterprise systems and data integration concepts.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively across diverse stakeholder groups.
• Strong customer service and relationship management skills.

Develop, maintain, and enhance enterprise research dashboards, reports, scorecards, and visualizations utilizing Power BI, Advarra Analytics, and other reporting tools. Design and implement metric tracking processes that support OCR operational objectives and strategic priorities. Analyze research operational data to identify trends, opportunities, risks, and performance improvement initiatives. Develop recurring and ad hoc…