UNIV- IT Technician II-Public Safety

Job Description Summary Support daily operations of Card Access and CCTV systems including response to programming requests. Provide routine maintenance for controllers, lantronix devices, locks, and power supplies campus wide.

Medical University of South Carolina (MUSC - Univ)

Employee

Classified

CC001140 Department Of Public Safety

Hourly

University-TEC
04

53,142.

- 90,372.000

40

Job Description

Responsible for troubleshooting and resolving moderate complex network issues. Provides preventative actions recommendation for network issues. Serve as technical resource for all information and/or telecommunication network systems support. May serve as Team Lead on projects. Provides monitoring of telecommunications and/or network systems to include problem analysis, tracking and resolution. Assist in documenting information for telecommunications and/or networking systems changes and/or procedures.

Assists with designing hardware configurations and install hardware. Assists with planning, design, and evaluations relative to communication networking and operations layouts. Assists with coordinating operation of system; maintains all system documentation; monitors all system maintenance; maintains records of equipment and replacement plan. Trains users in the proper utilization of hardware and software; writes training manuals. Assists with evaluating technologies and makes recommendations for adoption.

Assist in documenting information and/or telecommunication network systems outages, changes, and procedures. Responsibilities:

35% Support daily operations of Card Access and CCTV systems including response to programming requests. Provide routine maintenance for controllers, lantronix devices, locks, and power supplies.

15% Maintain campus burglar and duress alarm systems and coordinate new installations. Troubleshoot/reprogram alarms. Train others team members on alarm systems operations.

15% Maintain Campus Emergency Call Box system. Perform weekly equipment testing and repair inoperable boxes.

15% Maintain department’s Body-Worn Camera inventory, software, and evidence capture processes. Troubleshoot/repair equipment. Assign equipment and train users.

10% Assist Card Access and CCTV users in proper operation and provide training. Provide programming services to special badging projects.

5% Participate with on-call schedule.

5% All other duties as assigned.

Minimum Requirements:

A high school diploma and two years experience in information technology, electronics technology systems, or other related areas. An associate's degree or bachelor's degree in a related field may be substituted for the required experience.

Physical Requirements:

(

Note:

The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work in confined/cramped spaces.

(Infrequent) Ability to bend at the waist. (Frequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift, lower, push or pull objects 15 lbs. or more, unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected.

(Cont…