System Administrator

M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations that desire improved performance and modern, sustainable change. M9 has provided quality IT services and support to more than 30 Federal Agencies and multiple commercial customers nationwide. Our capabilities include IT Talent Solutions, Data Delivery & Analytics, Cyber Security, Cloud Migration, Applications and Infrastructure, Software Development, and Finance & Accounting.

M9 Solutions is seeking a System Administrator 3 to work on-site in support of a government contract for a client located in Charleston, SC
. An active Top Secret clearance is required.

• Monitors, maintains, and tests Physical Access Control, CCTV, PSIM, and other electronic security systems and supports implementation, troubleshooting, and maintenance of Information Technology (IT) systems in support of endpoint devices.
• Provides Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems and supports the escalation and communication of status to client management and internal customers.
• Manages physical security system support to meet service level agreements.
• Configures and manages Windows operating systems and installs/loads operating system software.
• Performs desktop hardware and operating system set-up, imaging software loading, and antivirus updates.
• Analyzes security system infrastructure performance and recommends improvements.
• Troubleshoots, maintains integrity, and configures components along with implementing operating system enhancements to improve reliability and performance.
• Provides detailed analysis and feedback to client management and internal customers for escalated tickets.
• Performs IAVA updates and patching to ensure compliance with Information Assurance (IA) standards.
• Applies Security Technical Implementation Guides (STIGs) to Windows-based operating systems (servers and workstations).
• Implements and maintains sophisticated enterprise Windows Active Directory architectures.
• Performs daily operations to include Active Directory management, monitoring, and reviewing system logs.
• Configures and maintains virtual hypervisors to include VMware and Hypervisor.
• Deploys, configures, and maintains Virtual Desktop Infrastructure (VDI) platforms to include Citrix Xen Desktop.
• Installs, configures, and maintains third-party applications.
• Installs, configures, and maintains highly available SQL database engines.
• Deploys and maintains storage platforms similar to Dell Equal Logic and Dell Power vault.
• Analyzes requirements of future deployments and makes recommendations for IT infrastructure including all hardware and software required to fulfill those requirements.
• Performs root cause analysis on significant issues across all tiers of support.
• Performs preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks.
• Develops new system and application implementation plans to include testing procedures and ensuring operational reliability.
• Stays current with technological developments and makes recommendations for ways to take advantage of new and emerging technology.
• Creates technical documentation such as standard operating procedures (SOP) and as-builts for both technical and non-technical audiences.
• Trains system users and other system support personnel as needed.
• Performs all duties with minimal direct supervision.

• Top Secret security clearance.
• Bachelor's degree and 5+ years of progressive experience, or Associate's degree and 8+ years of progressive experience, or HS diploma or equivalent and 10+ years of…