Infrastructure Engineer – Technical Lead; Windows​/Active Directory

DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets.

You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

Design, install, configure, maintain, and troubleshoot Microsoft Windows Server 2019 and newer environments.

Perform hands‑on Windows Server administration, including operating system configuration, system settings, services, networking, troubleshooting, and performance‑related activities.

Administer Active Directory, including:
User and access management Group Policy Object (GPO) creation and implementation Organizational Unit (OU) administration Domain and trust relationship configuration Domain controller promotion and demotion Active Directory troubleshooting.

Design and implementation of new Active Directory environments.

Support Red Hat Enterprise Linux and Ubuntu environments, including core operating system administration, command‑line operations, system configuration, troubleshooting, and basic shell scripting.

Troubleshoot infrastructure issues across Windows, Linux, Active Directory, networking, and related operating system components.

Support and maintain infrastructure hosted in AWS and other hybrid environments as required.

Manage operating system patching activities using enterprise patch management tools, including deployment group creation, scheduling, deployment, troubleshooting, and validation.

Conduct vulnerability scanning and remediation activities using platforms such as Rapid
7.

Analyze vulnerability scan results, identify operating system and infrastructure remediation requirements, and coordinate corrective actions with appropriate technical teams.

Develop and maintain project plans, milestones, action items, and deliverables for mid-level technical infrastructure projects.

Plan, direct, coordinate, and report on technical initiatives such as operating system upgrades, Active Directory activities, patch rollouts, and vulnerability remediation projects.

Create and present Plans of Action and Milestones (POAMs) and provide regular project status updates.

Coordinate meetings and work with infrastructure, security, application, and other technical teams to ensure timely completion of activities.

Identify project risks, dependencies, and potential delays and elevate issues proactively.

Maintain accurate documentation for infrastructure, projects, remediation activities, hardware, and software.

Develop and maintain tracking tools and reports using Microsoft Excel, including pivot tables, calculations, data comparisons, spreadsheet consolidation, and project trackers.

Serve as a primary technical point of contact for assigned infrastructure environments and coordinate issue resolution across multiple teams.

Monitor and maintain infrastructure environments to…