Marine Operations VCI

MSC USA – Charleston

Collects and reports all information pertaining to US Port Calls, supporting the Marine Operations Managers on the field, and making sure Geneva HQ is properly informed.

• Creates, implements, and maintains reports used to track patterns and trends for Marine Operations.
• Front-line problem solving for all issues resulting from operational misreporting.
• Acts as a liaison between Operations personnel, vessel planners, and other departments seeking answers and/or information.
• Uses MSC USA proprietary IT system to retrieve, record and analyze information.
• Escalates unique or complex issues to the appropriate supervisor for resolution when necessary.
• Provides feedback regarding current corporate practices and metrics in order to support process efficiencies.
• Presence required on‑site 5 days per week
• Performs other related duties, as assigned.

• Experience analyzing data and trends
• Proficient in Microsoft Office, with emphasis in Excel, PowerBI and other reporting tools
• Basic knowledge of supply chain environment (ocean maritime industry preferred)
• Ability to stay updated on market changes & industry news:
  Fundamental
• Analytical:
  Fundamental
• Commercially minded:
  Intermediate
• Customer orientation:
  Intermediate
• Decision making:
  Fundamental
• Goal orientation:
  Fundamental
• Leadership:
  Fundamental
• Organizational skills:
  Intermediate
• Planning:
  Intermediate
• Problem solving:
  Intermediate
• Team player:
  Advanced
• English:
  Expert
• MS Excel:
  Intermediate
• Conflict resolution:
  Fundamental
• Communication skills:
  Intermediate
• Negotiation skills:
  Fundamental

• Bachelor’s degree in business, marketing, supply chain or related field (preferred) or equivalent experience

• Maritime Degree (preferred)
• Experience in shipping, supply chain, transportation

• Languages other than English
• Experience in International Environment is a plus

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at a time
• Must be able to commute to the designated office location
• Presence required on‑site 5 days per week

• Authorization to work in the U.S

This role requires working on-site in the office for five days a week, from Monday to Friday. There is no option for fully remote or hybrid workin this role, unless required off‑site duties are being performed.

• Health Insurance
• Dental & Vision Insurance
• Life Insurance: one‑time annual salary up to $50,000
• Long Term Disability Insurance
• Paid Parental Leave
• Business Travel Insurance
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

• Short Term Disability Insurance
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
• Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
• Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.

Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries…