Veterinary Receptionist

Join to apply for the Veterinary Receptionist role at Mission Pet Health

At West Ashley Veterinary Clinic in beautiful Charleston, SC, we believe in a mission centered on exceptional patient care and true partnership with pet owners. The dedication our entire team shows is reflected in our excellent 4.7‑star Google rating, demonstrating deep community trust and satisfaction. We are seeking a passionate veterinary professional who is ready to join a genuinely supportive environment where medical excellence is the foundational expectation.

This is an outstanding opportunity for you to contribute your skills to a high‑quality practice and immediately see the positive impact of your work on both patients and the surrounding community. When you join us, you become part of a supportive network dedicated to helping all teammates succeed in their long‑term careers. We understand that continued education and proactive career development are crucial for satisfaction and growth.

You will find ample support to help you achieve your professional goals, whether that means pursuing advanced credentialed technician status, transitioning into a leadership role, or exploring specialization options. We prioritize mentorship programs and provide the resources necessary to ensure that every new teammate feels fully integrated and empowered to do your best work from your very first day. Our commitment is to provide the highest standard of veterinary care, backed by the resources of a comprehensive system.

While practicing general medicine, you will have access to internal specialty consultation opportunities, enabling you to discuss complex cases with board‑certified experts and expand your medical knowledge base. We ensure our veterinarians and technicians have access to modern protocols and supportive equipment necessary to deliver compassionate, quality medical care that truly addresses the complex needs of our diverse patient population.

We believe that empowering our teammates directly translates into better patient outcomes.

• Be the Director of First Impressions:
  You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with a 401(k) retirement plan, plus Life Insurance and Short‑Term Disability options.

For those interested, educational assistance is available to enroll in AVMA‑accredited veterinary technician programs.

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