Third Key Holder, Retail
Listed on 2026-01-12
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Retail
Retail & Store Manager, Retail Associate/ Customer Service
Overview
Hollywood Feed is seeking a Third Key Holder who reports to the Store Manager and Assistant Store Manager. The role opens and closes the store, serves customers, and ensures safe, efficient, and profitable operations while upholding Hollywood Feed's policy: "Do what is right by the customer." The base pay range is $16.00/hr - $19.00/hr.
Responsibilities- Arrive prior to opening and remain after closing to ensure the store is fully prepared for business operations.
- Assume managerial responsibilities in the event of management absences.
- Greet and assist customers in accordance with Hollywood Feed's established customer service standards.
- Demonstrate comprehensive knowledge of store products to effectively address the needs of both pets and customers.
- Maintain open and respectful communication with supervisors and coworkers.
- Work efficiently both independently and as part of a team, providing support and training to new employees.
- Maintain open and weekend availability including closing 3 nights per week.
- Unload and properly stock product deliveries.
- Proficiently operate the Hollywood Feed point-of-sale system, including opening and closing registers, creating customer accounts, processing transactions, and performing inventory management tasks such as cycle counts.
- Participate in all scheduled Hollywood Feed educational sessions.
- Complete routine weekly store maintenance, including restroom cleaning, sweeping, mopping, dusting, setting up displays, updating prices, and related duties.
- Perform additional administrative duties as assigned.
- Commitment to animals and their owners is vital at Hollywood Feed.
- Strong verbal communication and active listening skills.
- Proven sales and customer service abilities.
- Knowledge of store products or ability to learn quickly.
- Ability to operate or learn the point-of-sale system.
- Valid driver's license with at least 2 years' driving experience (including learner's permit period).
- Must be 18 or older.
- Able to lift 50 lbs. overhead and stock shelves repeatedly.
- Can bend, kneel, push, pull, reach, twist frequently.
- Able to stand and walk for 8–10 hours.
- Can climb ladders often to access products.
- Meet Safe Driving Policy and willing to drive company delivery vehicle.
- High School Diploma or equivalent
This position offers a competitive hourly wage of $16.00-$19.00/hr the description above outlines the overall purpose and responsibilities of the job, but it does not include every possible duty, expectation, or task. This should not be considered a complete list of all responsibilities.
Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Job Details- Seniority level:
Entry level - Employment type:
Full-time - Job function:
Sales and Business Development - Industries:
Retail
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