Sales Associate

Overview

5 days ago Be among the first 25 applicants

Job Description

As Workstead’s Sales Associate, you will play an essential role within our Products team, supporting inbound sales and client communications for our lighting collections. You will serve as a key point of contact for designers, architects, and retail clients, helping ensure every interaction with Workstead reflects the care and precision of our brand. Based in our Charleston, SC studio, you will work closely with a small and talented team: our Client Development Manager and the two Partners who are also based locally, as well as the Sales Manager and Senior Client Services & Production Manager, who work remotely.

Together, this group drives sales, production, and client relationships across our national network.

• Inbound Client Support:
  Respond to incoming sales inquiries, provide product details, and assist with quotes and orders. Contribute to the company's goal to shorten response times, driving maximum conversion rate for all organic inbound inquiries.
• Support for Traveling Team:
  Partner with the Client Development Manager to maintain seamless communication with clients while they are traveling — managing follow-ups, preparing quotes, and coordinating samples or collateral for meetings.
• CRM Maintenance:
  Enter and update client notes, leads, and opportunities shared by the CDM and Sales Manager.
• Quote & Order Preparation:
  Draft quotes, spec sheets, and confirmations, ensuring accuracy and timely follow-up.
• Team
  
  Collaboration:
  
  Communicate regularly with both remote and local team members to keep all sales efforts aligned and up to date.
• Studio Engagement:
  Support product launches, maintain displays, and help coordinate client sample requests and logistics.

• Skills And Attributes For Success
  • Proactive & Engaged:
    Self-motivated, curious, and eager to contribute beyond the task at hand.
  • Growth-Oriented:
    Sees this as the beginning of a long-term career and is excited to grow with the company.
  • Collaborative:
    Thrives in a team setting and values communication across both local and remote colleagues.
  • Organized & Reliable:
    Detail-driven and consistent with follow-through.
  • Strong Communicator:
    Clear and professional in both written and verbal communication.
  • Tech-Savvy:
    Comfortable with Google Workspace; CRM experience (Hub Spot, Salesforce, or similar) preferred.
  • Design-Inclined:
    Genuine interest in architecture, interiors, and product design.

• Qualifications
  • 2–4 years of experience in sales support, customer service, account coordination, or a related field (design/interiors industry experience preferred).
  • Bachelor’s degree or equivalent professional experience.
  • Based in or near Charleston, SC, with the ability to work in-office three days per week.

ABOUT WORKSTEAD:
Workstead is a multidisciplinary studio celebrated by the AD100 as a global leader in design. From our Brooklyn office, more than 15 professionals create one-of-a-kind buildings and interiors that are comprehensive in vision and exacting in detail. Our Charleston-based lighting studio is trusted by consumers and designers as a source of evocative luminaires, crafted in the Appalachian Mountains of Virginia. In small- and large-scale work alike, Workstead employs a disciplined design process that melds precedent, modern form, and honest construction.

• Medical & dental insurance with employer contributions
• 401(k) savings plan with employer match
• Paid parental leave for new moms and dads
• Generous paid time off and holidays
• Collaborative, design-driven environment

Contact:
Stefanie Brechbuehler, Brand Director