Case Manager – Youth and Young Adults

Description

The Youth Housing Case Manager provides housing focused case management, advocacy, and supportive services to youth and young adults, between the ages of 18 – 24, experiencing homelessness or housing instability. This role focuses on helping clients achieve housing stability, increase self-sufficiency, and build long-term support networks. The Case Manager uses a trauma-informed, strengths-based, and youth-centered approach to meet young people where they are and support them in navigating complex systems.

Functions performed include housing location, housing stability planning, connection to community resources, home visits, rental payment monitoring, landlord engagement, and problem solving. The principal duties are performed both in a general office environment and in the field and community where participants reside. This position may require evening or occasional weekend hours based on youth needs.

This position will work primarily with pregnant and parenting young adults.

This position is funded in whole by One
80 Place’s Youth Homelessness Demonstration Program grant.

One
80 Place ends and prevents homelessness throughout South Carolina with offices located in Charleston and Columbia. This position will be based in Charleston.

STATUS: Full-time, Regular / Exempt

• 1. Bachelor’s degree in social work, psychology, human services, or related field preferred (or equivalent experience).
• 2. Experience working with youth and young adults, particularly those impacted by homelessness, foster care involvement, trauma, or system involvement.
• 3. Experience working with pregnant and parenting youth or young adults.
• 4. Knowledge of trauma-informed care and positive youth development.
• 5. Strong communication, de-escalation, and relationship-building skills.
• 6. Ability to work independently, manage time well, and adapt to crisis situations.
• 7. Familiarity with housing programs, local resources, and HMIS is a plus.
• 8. Valid driver’s license and reliable transportation. Ability to travel throughout the 7-county service area - Beaufort, Berkeley, Charleston, Colleton, Dorchester, Hampton and Jasper.

• 1. Provide trauma-informed, youth-centered case management through home visits, outreach, and community-based support.
• 2. Assess client needs, conduct intakes, and develop individualized service plans with measurable housing-stability and self-sufficiency goals.
• 3. Support youth in obtaining and maintaining safe, stable housing, including emergency shelter, transitional living, and permanent housing.
• 4. Link and advocate for youth to access housing, healthcare, behavioral health, education, employment, and other supportive services.
• 5. Build life skills essential to housing stability, such as budgeting, self-care, and system navigation.
• 6. Deliver crisis intervention, de-escalation, emotional support, and conflict resolution as needed.
• 7. Maintain an appropriate caseload and provide ongoing, in-person case management and follow-up.
• 8. Collaborate with internal teams and external partners to ensure coordinated, continuous care.

• 1. Connect clients to community resources such as healthcare, mental health services, SNAP, TANF, education programs, job training, and legal assistance.
• 2. Advocate for youth with landlords, schools, employers, and service providers to reduce barriers.
• 3. Collaborate with local shelters, drop-in centers, outreach teams, child welfare, and juvenile justice agencies to coordinate care.

• 1. Support participants in accessing prenatal, postpartum, pediatric, and reproductive healthcare services.
• 2. Provide education and referrals related to healthy pregnancy, child…