Transportation Dispatcher

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day. Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. We are currently seeking a Dispatcher for a 6‑month contract position, with the possibility of extension based on performance and business needs.

• Oversee all routes and scheduling of buses
• Counsel and coach drivers and monitors
• Handle heavy phone and radio traffic
• Receive and report all scheduling and driver complaints to the Operations Supervisor/Contract Manager
• Serve as the primary communication liaison with major contracted customers
• Manage charter reservations, billing, or driver payroll as assigned
• Provide solutions to drop‑off and pick‑up problems
• Perform back‑up driver duties or miscellaneous clerical duties as needed
• Complete assigned special projects
• Assist with supervision of day‑to‑day operations

• 3‑5 years of relevant experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience preferred
• Computer literate
• Subject to DOT drug testing and physical exam. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

• Tremendous career advancement opportunities across North America
• Positive and rewarding work environment
• Competitive pay at $23.50 per hour

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug‑free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law.

Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is available upon request.