Office Operations Associate
Listed on 2026-10-10
-
Customer Service/HelpDesk
Clerical, Office Administrator/ Coordinator
Job Title
Division: WV Lottery
- Traditional Security
Office
Location:
900 Pennsylvania Ave. Charleston, WV 25302
This job opportunity will not be in the classified service and will not be covered under the Administrative Rule of the WV Division of Personnel.
Under direct supervision, performs entry level work in a limited number of routine clerical tasks including, greeting guests, direct visitors, answer phones, direct phone calls. Light typing with Microsoft Office application knowledge. Organizing mail and deliveries.
Applicants are subject to an extensive background investigation by the WV Lottery Security Division. No person shall be appointed, employed, or continue to serve in any position or employment with the commission who has been convicted of any violation of the lottery law or of any felony or any crime related to theft or gambling. The commission shall remove or discharge any person so convicted.
Minimum QualificationsDesirable Qualifications
- Training or experience in office administration, business communication, and/or related field.
AND
- Entry-level:
No experience; training provided. - Intermediate-level:
At least 1 year of experience in administrative or clerical support. - Advanced-level:
At least 3 years of progressively responsible office experience, including independent decision-making or lead work responsibilities.
Technical
Skills:
- Proficiency with standard office software (e.g., Google Suite, email platforms).
- Ability to operate office equipment (e.g., phones, copiers, scanners).
- Familiarity with database systems and digital recordkeeping is a plus.
Work Environment:
- Typical office setting with regular use of computers and telephones.
- May require occasional lifting of files or supplies up to 25 pounds.
- Interaction with the public, staff, and various departments on a regular basis.
Please note:
Applications of current or former state employees that are mailed directly to DOP or completed via DOP's online method are not forwarded to the West Virginia Lottery. The West Virginia Lottery offers a great benefit package that includes 12 paid holidays, insurance and flexible benefits, ample annual and sick leave accrual, flexible work schedules, an optional 457 deferred compensation retirement plan and more.
Permanent, full-time employees of the State of West Virginia, receive a wide variety of financial and personal job benefits. Specific information about benefits is available from the hiring agency. Salary and Wages Direct deposit (twice a month) Promotion Opportunities
- With over 20,000 classified positions in state government, there are many opportunities to compete for transfer or promotional appointment. Medical Insurance Major medical, surgical, prescription drug, and other medical expenses. Choice of plans. The state pays the major part of the premium. Mountaineer Flexible Benefits (Optional Insurance) The Mountaineer Flexible Benefits program allows tax-free deductions for dental, vision, and disability insurance, as well as medical expenses not reimbursed by regular insurance coverage.
Life Insurance The state provides a $10,000 decreasing term life policy with accidental death and dismemberment benefits. Additional group insurance is available. Retirement Plan The state offers an outstanding defined benefit pension plan. Employee contributes 4.5% of salary (tax-deferred). Deferred Compensation State employees have a unique opportunity to build retirement savings and reduce today's taxes by participating in a Section 457 deferred compensation plan.
A 457 plan is similar to the 401K plans offered by private companies. Annual Increment Pay The annual increment is $60 for each full year of qualifying service, and is paid in July of each year. This is available to employees with 3 or more years of service. Holidays Twelve (12) paid holidays in each year. Vacation 15 to 24 days per year depending on length of service.
Paid Sick Leave We offer an outstanding paid sick leave benefit. Employees earn 1.5 days each month or 18 days per year. There is no limit to the amount of sick leave an employee can accumulate. Full compliance with Family Medical Leave and WV Parental Leave Act. Employee to Employee Leave Donation Program. Military Leave
- Paid Military Leave Training, and Developmental Opportunities We offer many formal in-house training classes. Many agencies also offer tuition reimbursement for job-related training and education provided by approved technical schools and colleges. Suggestion…
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