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Senior Engineering Manager, AI-Driven CX Platforms

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-02
Job specializations:
  • Engineering
    Systems Engineer, AI Engineer
Salary/Wage Range or Industry Benchmark: 253895 - 298700 USD Yearly USD 253895.00 298700.00 YEAR
Job Description & How to Apply Below
A leading cryptocurrency company is seeking a Senior Engineering Manager to lead customer engagement platforms. This role involves managing a distributed team of over 30 engineers across multiple regions, collaborating with cross-functional teams, and driving innovation in AI-driven customer support solutions. The successful candidate will have extensive software engineering experience and a strong technical background in modern architectures. The position is based in Charleston, West Virginia and offers a salary range of $253,895—$298,700 USD.
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Position Requirements
10+ Years work experience
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